Chase Bank,

502 North Las Posas Road, Camarillo, CA 93010

"Useless people behind the counter. Don't bother asking for help here they will just say their computers "can't see the problem""

"Unable to notarize a federal document. Not sure why they wouldn’t have told me that before they asked me to sign up for another appointment. Waste of time."

"If there was a “no star” option I would have used it. The teller was untrained, unprofessional and rude she is a total disgrace to JP Morgan. I worked for JPMorgan and I know what customer service is, I have a heart condition and my hubby went to buy a cashier’s check to pay my Cardiologysr bill, however when he got home realized the name in the Cashiers check was his, the Dr account is on my name so he went back to have it correct it. She( the teller) refused to do it because I wasn’t present? The bank account is under both names “or” not “and “ plus I’m bedridden and when my hubby didn’t take her lies and told her she could add my name she was “furious” and started screaming told my husband “I’m not helping you anymore and if you don’t leave, I’m calling the police” what is that??? Can she just had the situation scaled? Yes, to the next chain on command such as a Supervisor or Manager that would have had the proper training to resolve the issue and followed compliance. This is not the first time she have been rude, but enough is enough. We are posting this review so that no one have to go through this experience and please go to a different branch, people at JPMorgan Chase are excellent and one of the best banks to do business with, just avoid this branch."

"Chase Bank needs a lot of improvement in basic customer service. They do not answer the phone, have no phone waiting queue, and no option to leave messages. You can spend an entire day calling and never speak to a person. I visited several times to open an account without success because no bankers were working and no one could make an appt for the banker. It is nearly impossible to do business there."

"Understaffed. If you go to do anything other than and ATM transaction be prepared to wait or not have the right person to help. I am a huge fan of Chase Bank but they do not staff the branches to support the volume of business."