Shoe Palace,

2855 Stevens Creek Boulevard, San Jose, CA 95050

"Best customer service and really helpful from the girl by phone and in store and specially the man the got hired recently he was so friendly and funny and helpful. We want more employees like that!"

"This place was busy when I came in to shop, but all the staff members were awesome. They were always asking if I needed help with anything so it made it super easy and quick for me to be in and out. They didn't have shoe sizes I needed for air forces but that was okay. I still was able to make some great purchases with a scarface jacket and some Nike sweat pants. I ALWAYS love shopping at Shoe Palace, they continue to have great options and variety."

"Keep up the amazing customer service. I saw the same shoes in other stores near you, but just didn’t feel like buying, no one was even interested in selling them it felt like. As soon as I walked in your store, I was greeted with enthusiasm, assigned to a person who happily helped me find what I needed, and I walked out in 5 minutes and purchased additional items I didn’t even really need. Other stores should learn from your team. I think some of the negative reviews could be from your petty competitors. (I've seen this a common trend in so many stores these days. Employees are busy on their phones and talking to their coworkers rather than serve customers. There's no sense of ownership. Is it because of the high employee turnover rate? Or does the management not train their employees right? I'm not sure.. In Asian countries, the service is so much better in restaurants, malls, stores..)"

"I was in the store you know looking for shoes and when I asked for assistance some employee by the name of James started saying some weird things. I remember he said something like “pazole, mesican rice” and all the other stuff he was telling me was an a different language(I think frog). When I asked him if he had any steals for me, he smiled and took me to the back. He tried to give me that bop but I managed to run out before it was too late. Would not recommend going back as the other employees did not care for his actions."