AutoZone Auto Parts

"Seriously very bad customer service.. some employees there spend their shifts just standing around talking amongst themselves. No wonder why the female with black hair there doesn’t know what to do half the time there or how to help out correctly . she’s been there for a long time but spends most of her time socializing and being on her PHONE instead!!. Higher ups need to get their employees in check . Don’t recommend going here . Unless you want to leave unsatisfied. I’m very un pleased."

"I enjoyed my experience at the orange cove store 4464 ! The parts sales manager Joel R was professional in his interaction with me. Great job guys!!!"

"I asked him for a lug nut and he said which side and these's new workers I told him I needed some jumper cables they said what's the make and model of the car"

"My passenger side mirror got hit by a reflector on the side of the road as I was coming out from Sequoia national park. I got worried as the mirror came out, the cover is completely broken and I need to visit other places during the long weekend. This was the nearest AutoZone I could find on my way. I went inside the store very scared but Andrew quickly spotted me and asked the issue. I explained to him and he then checked my side mirror and then quickly fixed it with glue and I was all set. He was very informative and I would love to give him 6 stars as he helped me as much as he could in the hour of need and advised me how to get around until I reached my home back. Thanks Andrew for going above and beyond."

"I went there on Sunday morning to check my car battery. Although the person that waited on me seemed to have been hired recently, she did her best to help me and accommodate my needs. She allowed me to borrow tools to expose the auxiliary battery in my car. I was unable to buy the battery I needed but could have ordered it for later time. Overall, I was happy with the staff and their level of customer service."