LA Fitness

13806 Whittier Boulevard, Whittier, CA 90605

"Extremely Disappointed - Untrustworthy and Rude Management I am writing this review to warn others about the unacceptable practices at this gym. My boyfriend signed up for a membership and was charged automatically. Due to his busy schedule, he hardly used the facilities. With an upcoming two-month trip back home, he decided to cancel the membership upon expiration. However, to our shock, we were informed that the membership had been automatically renewed for another year without our consent, and there was no way to cancel it. As students with limited funds, this unexpected expense is a significant burden. We approached the manager to explain our situation and request a cancellation. Unfortunately, the manager was incredibly rude and unhelpful, showing no empathy or willingness to assist us. Despite lengthy discussions, we were left with no resolution. This experience has been deeply frustrating and disappointing. I strongly advise everyone to avoid this gym. Their unethical practices and poor customer service are simply unacceptable. Save your money and find a more trustworthy and professional place to work out."

"On July 17, 2024, at approximately 16:30, having already received an email confirming my welcome and the activation of a three-day trial pass, I visited the gym to utilize the facilities. Upon reviewing the terms and conditions of the pass, it was evident that there was no requirement for a prospective member to reside within five miles of the gym or to be a U.S. resident. However, the manager on duty, who did not disclose his name, treated me with pronounced disdain, belittling me due to my Brazilian nationality and explicitly denying me access to the facilities. He further stated that my only alternative would be to pay a daily fee of twenty dollars if I wished to use the gym. I left the premises feeling humiliated. As a legal tourist in this country, I am entitled to be free from any form of discrimination, whether racial, ethnic, or otherwise. Such treatment is not only inconsistent with the gym’s own policies but also violates fundamental standards of decency and respect."

"I been going to this location for the past 15+ years. I can believe they make so much money, and they can't do maintenance on the equipment. Everything looks old. I was there yesterday, I wasn't able to use 4 machines. OUT OF SERVICES. The Sauna has old wood. They should do a remodeling."

"The few times I visited during the week I was able to use all the machines I wanted. The gym itself is quite clean, cardio upstairs, machines down stairs, juice and smoothie spot for pre and post workouts The members really take pride in their gym, everyone is nice and considerate about not hogging a machine and people actually sanitize it after. I don’t have to worry or strategize about my next move because they have an abundant number of machines are not hella busy. La Fitness may cost more than the competitors but I personally feel that this gym is worth it. Customer service can be better, the water refill station was not working, no service in the gym (have to connect to wifi) (missing star)"

"Pretty decent size facility so no wonder on the weekends it’s usually busy but you can find a machine to use. The free weights are more crowded. I’m to fond of the treadmills being on the second floor because you can feel the vibrations so it’s like being on a bridge when a semi truck goes by. It is definitely something you have to get used to while running. The TVs don’t always work and if they do, you don’t get all the channels or the connection isn’t very good so you’ll have to find one that works."