Esporta Fitness

12545 Imperial Highway, Norwalk, CA 90650

"Place is okay but the manager is RUDE. Eddie treats his customers terrible even those who pay to have trainings there. I do not recommend this gym. He has been rude multiple times to my mom who workouts with her trainer there. The trainer,Marcos, is great! His professionalism is way better than the manager. Ricky has also been extremely helpful. I do not recommend coming to this gym. Find another one. Update: on February 6 I called the ESPORTA in Norwalk to cancel the personal training session I have been paying for. I was told by the general manager (Eddie Luevano ) the refund was processed. Two weeks later I had not received my refund despite being assured it was processed. I called Esporta Norwalk again and spoke to a different manager named Ricky Fernandez, because Eddie, the manager in charge of training was out on leave. He shared no refund had been processed thus resulting in two weeks of my time wasted. Not to mention the interest being charge on my credit for the incorrect charge placed. Ricky assured he had processed the refund to corporate. Three weeks later nothing has been refunded. It is now March 21st and I originally cancelled the training Feb 5 as noted on the screenshot of the email below. I will be filing a claim with the better business bureau for essentially scamming me of my money, neglecting my return. Do not give your business to this gym/company. Even at their corporate level, they are careless. I spoke to Chase, a membership service provider, and he did not want to help me out despite the managers making the mistake. Now I have to jump through hoops to prove their mistake because 320 dollars is way too much to let this company keep because they messed up."

"Place was ok. All dumbbells are scattered. You can't even find the set. It's very busy so choose a time that your not wanting to wait so much on the equipment. Staff can do a better job at arranging dumbbell rack better"

"This location th employees r so rude. Go to another Esporta or LA Fitness as this one is a major disappointment. There r no saunas or whirlpools at this location. Every member I talk to complains of this. The weight machines are very limited and disorganized. Other locations have a wide variety of equipment and are very organized so you know which location to go tonight away. Here you have to wander around until you find the machine you want. There is only one disabled shower in the women's locker room and nodisabled ppl r always using it. So if you truly need this one good luck. They do have a sitting area so you can watch TV while u wit which is a waste of space. Use this area for more machines or saunas. They have a basketball court but I have only observed 1 person using it. Once again use it for machines or sauna and whirlpool. Parking is limited as so many businesses share this parking lot. Very difficult exitingand entering facility as it is on 2 busy streets. There r many separate rooms for different things and some of them aren't workout related.waste of space. Once again saunas or whirlpool."