StretchLab 3860 Worsham Avenue, Long Beach, CA 90808

"StretchLab offers a unique and beneficial service that promotes flexibility and wellness through assisted stretching, but unfortunately, their rigid and egregious cancellation policy tarnishes the overall experience. When signing up, I was under the impression that I was committing to a 3-month membership, as clearly outlined in my contract. However, when I tried to cancel after fulfilling the 3-month commitment, I was met with roadblocks that made the process far more difficult than anticipated. Instead of a straightforward cancellation, the policy seemed designed to lock me into a contract for longer than agreed upon, with unexpected delays and inefficiencies that were incredibly frustrating. The communication around cancellation is unclear and lacks transparency. It feels like they deliberately create hurdles to prevent members from leaving easily, which is disappointing for a business that promotes wellness and a positive experience. The inefficiency of the process left me feeling stuck and dissatisfied, which overshadowed the otherwise beneficial services they provide. If you're considering a membership at StretchLab, be prepared for a potential headache when trying to cancel. Make sure to read the fine print carefully, and perhaps consider other options if flexibility in your membership terms is important to you. P.S. On a positive note, ask for Autumn, she was as professional as you would hope the owner/management to be, as well as, kind, patient and understanding."

"I was skeptical of the concept of assisted stretching at first. However, after giving it a try, I swear by it. StretchLab helps you achieve a level of flexibility that is noticeable in daily activities and assists in your workout recovery. Flexologist, Alexis, is the best at listening to verbal feedback as well as physical. I feel as though my stretches are personalized to my needs."

"Jasmine did a great job of walking me through the stretches and explaining what muscle each one was targeting. Also, she gave me some tips on how to alleviate some tightness on my own. Overall it was a great experience!"

"I have been working with Elijah. The sessions with him have been fantastic. He is very proficient in applying the stretches he is knowledgeable of the underlying anatomy, gives suggestions for stretches at home, monitors my progress and plans future sessions accordingly, is efficient in applying the stretches within the time allotted, and is cordial, at-ease, and friendly in demeanor. I have noticed definite and significant improvement in.my flexibility and mobility as a result of the sessions he has provided. Thank you."

"Omar, to be honest, has been the best Stretch Lab therapist up to this point. He was very conscientious about my target areas, where pain was involved in my recent right shoulder replacement area, my left rotator cuff, and my sacroiliac joint/nerve area. Omar paid special attention to those areas, and I appreciate him very much. After his first stretch session, I’ll be able to go back to my incline leg press sessions. Thank you Omar."