Tires Plus 624 Broadway Street, Chico, CA 95928

"After a few years of good service I recently had a leveling kit and new tires installed. After 500 miles I was supposed to return. At 400 miles the truck was unsafe to drive and felt like the front end was falling off. My mechanic took a look and found several critical components were loose on the track bars and sway bars some missing hardware. Nothing had been torqued to specifications, When I called the business to notify them they argued that they do great work instead of trying to solve the problem. A big disappointment. Be cautious as mechanics with poor work like this can create a safety problem that is a hazard for you and others on the road."

"Very happy with our first time experience here. I went here because of the outstanding reviews and this place meet my high expectations. The best part was that they took me in the same day and replaced my brakes. So grateful!"

"Not a fan. Brand new motor put in to my husbands truck. $8500 later and it doesn’t even run. It died on vacation and the entire time on the way home. The AC was no longer running as well as before the new motor was put in. They said it died from faulty engine coils my husband put in - paid another $360 to replace them and they think they did us a favor by not charging labor when we could have purchased cheaper and done it ourselves. It didn’t even fix the issue. Went to 2Tech Auto instead after and after real mechanic work, not just a code reader, they discovered the actual issue. Now I’m out $8500 plus $360 just to pay another shop to do the work Tires Plus should have done. The current issue was not an issue before we brought it in. I could have purchased a new vehicle at the price we have paid for this. It’s a complete waste of time and as a female, I don’t believe they take me very seriously. Won’t ever return unless it’s a motor issue covered by the warranty on the new motor that doesn’t even function well. Go elsewhere!!"

"JR is a crook we took our car to him supposedly was needing cam shaft solenoid replaced which he specifically told us it couldn’t be done but yet charged us 1700 dollars to fix absolutely nothing picked up our car and had a cracked windshield gotta second opinion it’s now being fixed it never got anything fixed at tires plus wasted money we didn’t have !!!!! Thanks for nothing!!!! I can’t post this unless I give a star which this place doesn’t deserve even that but here you go!!!"

"JR and his team did a great job taking care of the alignment, wheels, and tires on my lifted truck. I enjoyed the customer service and how quickly they were able to get the exact tires I wanted. I was looking for inspirations for a set of wheels and JR did not disappoint, he showed me a set of custom powder coated wheels he had just finished and they were just what I needed to complete my truck. The quality of the powder coat and color is amazing it is difficult to find shops that do this type of work correctly. I highly recommend visiting this shop!"