Storage Etc Carson

"The folks that work in the office are super friendly and helpful. I've had my storage unit for years and am only closing it since I'm relocating. Otherwise, if you're near the south bay area I highly recommend!!!"

"Tawaynnia Richardson was outstanding. She was very helpful and knowledgeable and her experience was very helpful Location at 20501 S. Main Street"

"Krystal at Storage Etc showed us excellent customer service for the storage of our RV which was not easy to find! It was streamlined and fast and had such a friendly demeanor. Giving thanks for helping us keep our rig safe and for the great service!!"

"I was very unhappy with the service & space provided. I rented this space with a $1 for the 1st month special & was told that I MUST pay for the 2nd month by the agent & manager when I arrived. That is not the agreement I had when I signed up online. I am shocked that the Storage Etc., Carson agents would claim that I must pay for a 2nd month. My agreement was only to pay $1 for the 1st month as advertised, plus the additional $20 admin fee. Nowhere does it say in writimg that I am agreeing to stay there for 2 months. Despite this the agent & manager (1 man & 1 woman) who were there when I moved in tried telling me that I had to stay for 2 months. They also tried to tell me that my month ended on September 30, 2023, despite the fact that I moved in on September 11th, 2023. I explained that the promotion said I had a full month free in writing per my email, but the receipt they gave me for the money I paid for the first month ($1 + $20 admin fee) only went until September 30, 2023. They claimed I HAD to pay again starting Oct 1st for the full month of October 2023. After a long day I did not want to argue with people who chose to ignore the promotion that was in writing & decided to ignore any logic. I stored my RV & left, very frustrated with the staff, especially the property manager. I was trying out this location & service. It FAILED. Not only were the agents not knowledgeable or properly honoring the $1 for the first month promotion that was in writing but they did not seem to understand logic. On top of that I was given a paper that stated I needed to let the property staff know when I was taking my vehicle in & out of the property. They claimed it was for my benefit. I've NEVER had any rental that I pay for tell me I have to let them know when I want to come & go. That is just creepy & invasive. Finally the space is way too small. It seems like they want to cram as many vehicles as they can into the smallest space possible. Take out a parking space so that it's possible to open doors without hitting the adjacent vehicle. The spaces are smaller than they should be. I'd rather pay a little more than worry about being able to barely fit in a space I pay for. Too much greed. Overall this is a poorly run facility that lacks appropriate space sizing to park RVs. I would not recommend them to anyone. Especially anyone who wants to keep their vehicle nice."

"It’s cheaper than most when I researched storage over a year ago. However a couple of weeks ago they announced a price increase. For now I’m staying, because it costs to move anyway. And maybe it’s still cheaper than others. I don’t know yet. The staff is friendly and the restroom is clean though."