L A County Public Works Department Building and Safety Southwest Office 1320 West Imperial Highway, Los Angeles, CA 90044

"Hector was extremely helpful. But Tim Chen was too busy to answer all my questions. They apparently are months behind on approving ADUs."

"Never answer the phone no one replies back to your emails and when they do they give you attitude, doesn’t matter how nice you are, even if you return the documents quickly and you have paid invoices they send you a copy of your permit a week later."

"After not getting back an email responce for 2 weeks I decided to atop by their office, since this is the last message I received: "As of 10/04/21 our doors opened to the public. For permit issuance/assistance please stop by our office from Mon-Thurs 7am-5pm. To see a plan checker from Mon-Thur (7:30am-11:00am)." No one at the office and the doors are closed. No one ever picks up the phone. Ridiculous. How can you do any business why would you pull permits?? Of course you would just not pull any permits."

"By far worst they never answer phone they dont want to do there job only thing i can say is front lady is polite. They are really bad at communicating things and real good at harassing. They will come one day say to fix something and then come again after fixing the things u were told to do then make u do other fixes. Love wasting your time."

"How can you request inspection if no one ever answer the phone?? Also, lady with desk close to restroom is so annoying. While a lot of people are waiting for permits she is taking her time having snacks, answering personal calls and just killing time. She kept trying to have conversations with other employees but all of them were really trying to work so no one was paying attention to her but she kept talking LOUD. Took us more than 45 minutes to get a permit because she was “busy”."