Planet Fitness,

373 South McDowell Boulevard, Petaluma, California 94952, United States

"Planet Fitness in Petaluma, California has proven to be a great gym to call home. I am a former collegiate athlete and lifetime gym rat, so I was skeptical about joining planet fitness to begin with, simply because of their laid back approach to the gym culture. However, I must say that the culture that Jillian and her team have established, is second to none. Jillian is a ray of sunshine; she greets each member at the front counter with a warm smile, sincere greeting, and an abundance of energy. She gets your gym experience/workout started the right way. Furthermore, she has great interpersonal skills and connects with members of all ages and backgrounds. If there is an issue at the facility, Jillian is on top of it and has it resolved as soon as possible. I see her mentoring her young staff and teaching them how to be professionals; how to interact with members; to take pride in their work. Quite a few members will stop at the front desk on their arrival or departure to catch up with Jillian, because she has built rapport with each of them. As a leader and business owner, I am very impressed with Jillian and can truly say, she has made my experience at Planet Fitness extraordinarily better. I hope Planet Fitness realizes what type of asset they have..."

"So far so good, just glad to be back to the gym. Great deal with Kaiser membership! Will update my review after I've been using the gym for a few months. ***Updated to add that I have since moved on to another gym. Management rather rudely approached me one day, mid-workout, to inform me that my small tote with my towel and water was not allowed. That irked me but the beauty part is that w/Kaiser provided "Active Fit & Direct" you can change gyms anytime!"

"DO NOT SIGN UP FOR THIS GYM... YOU ARE MUCH BETTER GOING FOR A LOCAL GYM LIKE LUMA FITNESS. They have been charging my partner for over a year after he canceled his membership in person back in 2022. They are complete scammers."

"So far so good, I have only been a member for a month. Tim and Jillian seem provide a great example for the younger staff concerning issues important to members, such as cleanliness, being helpful and they all care about the members concerns. There are a couple of pieces of equipment that need work, but Im not real concerned because the leadership is aware of the problems and are doing what they can to get them fixed. Keep up the great work!"

"The gym itself is fine and it is affordable. The problem is that ever since Covid, they have significantly cut the hours and seem to have no intention of going back. A major gym closing at 7:00 PM on a Saturday is just annoying. What good is a gym if you can't use it. I guess all I can do is voice my displeasure here although I doubt it will do anything."