Music Lovers Audio & Video

"Decided to check this place out on a whim, since I'd never been able to find a place to audition nice headphones before - best audio-related decision I've made in a long time. The staff were super friendly and eager to let me try on a bunch of different headphones (Focals, Sennheisers, etc.), and offered suggestions and insights based on my preferences. We also ended up having a pleasant conversation about headphones versus speakers, and I got the chance to stay past closing just to experience an absolutely awesome speaker setup with some tracks picked to match my preferences while showing me just how good audio can get. I seriously walked away from this place elated and with a newfound perspective on consumer audio, and I'm really glad places like this exist, being run by people like the awesome staff here. Make it a point to check Music Lovers out, you won't regret it!"

"I recently (2 months ago?) purchased a demo pair of Vivid loudspeakers and had a fantastic experience working with Spencer Giel. He is perhaps the nicest and most patient audio salesperson I have dealt with. We visited 3 times to make our final decision, Spencer set up the demos and allowed us a lengthy listen to evaluate including comparisons with other speakers at the store. During one demo I had concern that something was not sounding right, Spencer patiently investigated what was a loose connection. There were several follow-up phone calls and emails for various issues - my friend left his work badge and Spencer mailed it back to us, Spencer noticed a problem with a binding post, and we had warranty and other questions, and Spencer replied promptly and thoroughly to all communications. Highly recommended!"

"This is a review for the eCommerce side of the business. I ordered a Cambridge Audio CXA61 from Music Lovers Audio at 9PM on Thursday night. It was dispatched on Friday and it turned up on Tuesday morning. Better yet, shipping was free, which on a 20lb package, is great. A very pleasant transaction with no hiccups. Thank you!"

"Music Lovers Audio First of all let me thanks Spencer who helped me to install my new stylus cartridge professionally to my ClearAudio turntable. It works perfectly with my sound system. My first time visit was 5 years ago and was also cartridge installation with Jacob who was highly trained by the ClearAudio company. He did a fantastic stylus installation job to my turntable and my cartridge lasted over 5 years. I respected him as an expert professional in audio equipment. I would called him for help when I have questions in my audio system upgrade or improvement needs. This is the second time I came back to this long time Super Audio store. I really like this store and their services with professionally trained personnel on site to help customers’ needs. Spencer is very nice and polite in welcoming me to the store and very happy to help me. His dedicated skills and working patiently on my turntable made me really appreciate his time and workmanship. He would readjusted anything he was not happy with what he sees or measured not to his expectations. The other staff are nice and customers oriented, listening to what customers want them to do. This is a high end audio professional store so they require customers to make appointment therefore each customer walls into the store would be served accordingly and not leaving customers without help or service. I feel so lucky that I know this store and will continually use their services as I need. Thank you Music Lovers."

"Odd experience, the owner said hi but was talking to another person so I quietly just looked around at their beautiful gear. He then said I couldn't have my backpack with me and asked me to put it on a seat by the entrance which I was fine with (just got off a work cnf). Then he proceeded to ask me a few questions and said "we don't just let anyone in here, we ask them to make an appointment". I get it, they don't want to waste their time if they think the person isn't a buyer or in my case, I made it clear I was from out of town visiting for work and had a flight that night. I recommend the owner updates this to indicate it's by appointment only (assuming this is in fact true). If you live in the bay area highly recommend you make an appointment and check out some gear, you will realize a whole new dimension of audio that you didn't think existed, especially with the gear they have in stock!"