7-Eleven

"I have their rewards system set up and when I go in to buy something, the cashier has deliberately skipped the screen to put in my info to get more points. Then, after I asked, he went back and let me put in my info… then skipped the option for me to save two dollars. I had to ask twice for him to have some type of decency or integrity, or course while blasting music behind the counter and not saying a single word. Just plain rude. Stop trying to take more than what you should from your customers, especially ones that go often. Not cool. What’s the point of my rewards if I can’t use them? I’d much rather go to a different 7-11 moving forward."

"The guy at the checkout doesn't even acknowledge you when you pay for stuff, just talks to some random guy on a Bluetooth headset."

"Worst 7 11 in OC. Especially whoever the kid is working tonight. They never greet me, never say hi or thank you. They treat me like I am a nuisance because I'm interrupting their personal phone calls. So upset about the new owner that cannot even afford to have nachos! I'm going to the friendly 7 11 on western and crescent from now on. Guy with the beard is the worst but all of them are terrible at serving the people who keep them in business. DONT SHOP THERE."

"This place is under new management and so far my impressions have not been good. I have a feeling overtime these guys are going to lose a lot of customers who've been coming to this store for years and or possibly go out of business. Reason being is: 1. Terrible Customer Service/Language skills. - Both night-time new guys running the store at night, dont understand any English. So ordering a hot food item (like wings) or trying to communicate makes it extremely difficult. I bought 20 wings and asked for a bag since they did not have the tray carriers. The guy with the beard looks me dead in my face and angrily tells me "No bag!" I asked why? Considering I had two food trays of wings, one drink, and another item. He just replied "No." Annoyed by his awnser, I asked his "trainer" (kid with glasses and he gave me a bag) No idea what the issue is with the guy with the beard. He knew what I wanted. 2. Lack of cleanliness/Bug issues (gnats flying everywhere), coffee spilt all over floor by drinks, making it near impossible to walk, crates of drinks and stuff just stacked in behind the cashier, etc. 3. New fridges were put in, during this construction, the store was left open making it near difficult to go in and buy stuff because contractors were going back and forth replacing fridges. All the drink items have been sitting out and spread all over the strore (including a FEW DAYS AFTER, fridges had been put in. 4. You guys should consider bringing back the old nighttime cashier, Johnny Singh. That guy knew how to run the store, was great at working there, and did his job right."

"I work nearby, I come to this location very often. It has a great variety of snacks, goodies and different products. The employees are great, I greet them with smiles and ask how they are doing.Coming here so often and being a usual builds a great respectful relationship with the employees here. The owners are very kind and wonderful people."