GameStop

"The employee name Luis was super awesome and help me out to get a pokemon game while they were out of copy, thx for going out ur way to help me a copy of the physical copy of the game"

"Shawn/Sean is so rude. Wants to raise his voice at me in front of other customers and my kids. I pay for the warranty and he doesn’t even give me the sticker. I’m sorry if you don’t like your job sir. But it isn’t my fault. Manager needs to do something about that. ALSO LEARN HOW TO ANSWER YOUR PHONES. SO UNPROFESSIONAL."

"Great GameStop. Liked the workers there. Super nice and informative about games. Helped me find some games and told me about some fun games coming out. Store is kind of small but enjoyed going through all the collectibles and games. Saw a few good deals that were up and coming but was going to start later that weekend. Recommend checking out if you enjoy just browsing because the store looked fairly filled with stuff you will be interested in."

"Hey GameStop - so you guys called us twice today letting us know at 9pm you are doing the early release of Pokémon. Now, I will admit fault and that we showed up about 15 minutes late and wouldn’t open the door when we went up. Ok, but here’s my biggest issue. Another group went up as well, they got their game and the door opened WE WERE STANDING BEHIND THEM, I even yelled and say hey we’re here too for the game and the gentlemen SLAMMED THE DOOR IN OUR FACES. Now, listen. I understand the retail struggle, and employees wanting to go home, but if you’re doing an early release at 9pm and close at 9:01pm just let us know. Not to mention, YOU GOT THE GAME FOR SOMEONE STANDING IN FRONT OF US. You guys have cameras at your front door I encourage you to look at what your employee did. Slammed it on our faces and didn’t say a WORD. We put money down on the game we were ready to just pick it up, but until I get some rectification on this situation idk what to do. I don’t want your employee to be fired, and apology and explanation is good enough for me! Seriously we’re easy going, but I do not need you to slam the door in our faces bro. Sincerely, Loyal customers"