Maxfield,

8825 Melrose Ave, Los Angeles, CA 90069, United States

"Bought some things. Had them shipped out of state. They charged local tax even though I bought at the store. I spent 25 mins there and someone stole my umbrella."

"When going shopping in LA, Maxfield is always my first stop. My wife and I have been treated like family by Jesse (best salesperson in the city) and the entire staff there. Not only that but their impeccably curated selection never disappoints. 10/10 best shopping experience I’ve ever had time and time again."

"High end and very welcoming. I got the perfect gifts for the holiday season. The team were very professional and knowledgeable. I felt very safe with the stores security detail, being used to my own security detail when I travel. I absolutely loved the art and sculptures also. I endorse Maxfield a great part of LA history."

"Store is nice. 2 stars for the awful service. The female sales person with curly hair treat me is totally different from my friend. She broke in the fitting room without asking me at first. And always talk with my friend (maybe because I’m a woman but my friend is a man.) it bothers me a lot. And when I left the store she didn’t remind me to take my shopping bag (she took my shopping bag purchased from other stores and kept in the front desk when I entered the store) I bought a pair of shoes but when I left the store she didn’t told me that I can come back next time without reservations but she told my friend so. It’s really a bad memory."

"Absolute shockingly terrible service. After checking in, security had me wait outside in 85 degree heat for 15 minutes to finally enter the store and find nobody inside except 5 sales people all talking amongst themselves. The team is so rude it’s hard not to be rude back. Forget spending money here, just go to the main stores on Rodeo where you will actually find customer service that reflects a high end shopping experience. This staff doesn’t know the first thing about how to capture a client base or provide an adequate sales experience. 100% the Rudest sales people I’ve encountered in a luxury store EVER."