Ikon Builders, Inc. 32158 Camino Capistrano, San Juan Capistrano, CA 92675

"We are very thankful that Justin with IKON builders was our project manager.  He held us by the hand and walked us step by step through the whole process leaving no stone unturned.  He informed us regularly on each phase of the project, what had been completed and what was to expect next.  He even called on the weekends to just make sure we were ok.  I have friends that had gone through this similar situation and they said their process was a nightmare.  Our experience with Justin was a complete 180 degree from their experience.  He made our situation calming and palatable considering we were displaced for a time.  I would highly recommend IKON builders and make sure you ask for Justin!!  -- Thank you again!!"

"Several months ago my water heater failed and leaked water all over my laundry room. A lot of repair was need. A big thanks to Pat Rudolph and his team for the excellent job they have done. It looks just like new. I would certainly recommend them for any jobs where fine detail work is needed."

"Very disappointed with their service. Had no choice but to use them because they are a preferred provider for an insurance claim. They installed new floors, walls in our bathroom, and other things. Hiccups throughout the project, but as we were pressed for time, had to accept the issues. We were advised that all of the work they did is covered by their warranty, and to notify them of any issues immediately. The toilet roll holder they installed fell off the wall a few weeks after the job was done. After much pushing, they sent someone to repair it. Fell off the wall again. Notified them immediately. Didn’t get a response for a week. They then stated that the issue wasn’t covered by the warranty without an explanation. Have been trying to get an explanation for weeks now, but emails and calls are not returned. If your insurance tries to force IKON on you, say no."

"Ikon Builders were an absolute pleasure to work with, especially in a really trying time. We had water damage due to a neighbor’s leaky pipe and I was in over my head with knowing where to even begin. Starting with Selena, who walked me through each and every step, answering every question I had (and there were quite a few) promptly and kindly- I immediately felt like I was in good hands. First, they did drywall removal and drying, Alex and Israel came by every day (calling first to make sure it fit in with the baby’s nap and distance learning) to check on equipment and make sure we weren’t running it longer than necessary. Then Brent came to look around and see what they had to do and to make sure I didn’t feel like- hey our job is just to do this one spot... I never felt like they were just in it for the money. You can tell this company takes a ton of pride in not only their work but taking care of their customers so they feel whole. And anyone who has had to have home damage fixed knows it’s rough... Anthony was my project manager and was available to talk through calls and texts. And then Carmen, who oversaw the end of the project. Each team member is professional, kind, and invested in the success of the projects. This is the kind of company you want to take care of your most precious asset, your home."

"WOW—just WOW! Professional, clean, and the whole crew did great work! I had a bazillion things on my list that needed to be done at my house and IKON delivered! The team arrived on time and walked through everything to ensure they knew exactly what I wanted. Jose and Fernando worked quickly through each of the projects, cleaning up as they went. In fact—my floors were cleaner when they left, than when they arrived!! Ha! In addition to all the work I needed done, I also needed to flip-flop two bedrooms (contents and furniture). Erik and Adam were so easy to work with. They took pictures of all the items on the bookshelves and made sure they put them up in the other room in exactly the same way. They even added additional hardware to my son’s loft bed to make it sturdier and safer for him. And of course—they finished with a vacuum of both rooms! I am so grateful to the entire Ikon team—including my project manager, Matt. This was seriously first-class service—professional, clean, great communication, and super friendly people to work with. Thanks for everything!"