Papa Johns Pizza 76 West 2nd South, Rexburg, ID 83440

"I DoorDash around 40 hours/week. Papa John’s is one of my favorite places to go! They are usually friendly, and Sam is so on top of things and kind. It is also where we always choose to buy pizza for our family. Their pizza is, hands down, the best!"

"Horrible customer service. We called 20mn ahead to order 7 pizzas. I called twice. The first time we called they hung up on me. The second time they did got my order but very rude about it. Once we arrive to pick them up, they we were told the pizzas were not made. They never took our order. Their excuse was they thought it was a prank. Horrible service."

"Every time we order from here, they get our order wrong, and not a little mistake, but a totally different pizza than ordered. When we try to call and get a refund they respond with “well we can’t do that, you still got a pizza,” even though we didn’t order that pizza and don’t want it. Tonight we also opened our box and found one of their pizza cooking tins. This is disgusting. I understand a little grease and stuff, but this is nasty. The grease and burnt pizza residue was caked on there. Messed up our pizza and revealed how much they care about cleanliness all at once."

"Papa John’s makes good pizza. I’ve eaten a lot of it, but this location doesn’t seem to put much effort into their pizzas. They often miss sauces and on our latest order they barely put enough cheese on and the pizza was burnt and sloppy. We payed extra to “papa size” the pizza and it looked like they just added more dough and not anything else."

"Papa Johns already has the best pizza BY FAR and this location just makes it even better. They are always so quick to get my order finished and the staff is always very friendly especially the night manager Sam, she needs a raise for how great of work she does. My pizza is always done in a timely manner and tastes great."