New Friend Vintage

"when i visited this store, i was the only customer and there was only one employee (that i could see), who was standing by the cash register. as soon as i walked in, we made eye contact and i waved to say hello. he did not wave back or say a word. i tried to browse, but i was extremely uncomfortable because said employee continued to stare me down (like GLARE at me) the entire time, all while in total silence. i was so disturbed that i only spent a few minutes in the store (though it felt like forever) before quickly leaving."

"I've spent money at this store several times and one day I was returning here for an overpriced top only to be greeted by the sales associate saying that his boss told him I can't be in the store for as long as I was last time. The time he was referring to I was in the dressing room for maybe 40 mins which was because I was trying on many items. I ended up buying what I liked and held off on the overpriced one. If someone has a problem with a customer taking too long because there is a line that would be understandable but there wasn't. Needless to say I ended up not buying the overpriced top that I came back for because I think that was a wildly unprofessional approach to a paying customer."

"Amazing customer service!! the workers were nice and ready to assist. everything in the store was 50% off so ended up spending less than $30. It’s worth it to walk in"

"THEY ACCUSED ME OF STEALING!!!! so it is my 19th birthday today and I I chose to have a nice day in Melrose. We went into new friends to look, and we saw this Betty Boop bag my friend showed it to me. I put it back down in a different spot close to where it was originally placed. we left after that. 20 minutes later we see the worker running after us, accusing us of shoplifting the Betty boot bag… the worker told us that he did not have footage of us leaving the building with the bag but accused us, forcing us to follow him back to the store. The second we walked into the store, I showed him that the bag was exactly where I placed it. he proceeded to tell us that we just put it back there while we were empty-handed this whole time. I am disgusted and very bothered because I am all about supporting small businesses. I’ve never had such a bad experience."

"Such a shame. I only leave reviews when absolutely necessary, and this one is necessary. I wish I could give this place 0 stars. This store used to be one of my favorites to shop at when finding new vintage pieces. New management is the definition of sleazy, sketchy and creepy.The prices have all been marked up WAY more than you would ever expect. The selection has gone to garbage. The old employees were so knowledgeable about every piece of clothing they had and were always so uplifting by creating a comfortable and fun experience. Any new reviews that are 5 stars and positive feedback is a lie and probably written by their own management. I will never shop here again, and making to sure to let all my friends & family know to never shop there again as well. Don’t waste your money!!!!!"