Shell 19008 Normandie Avenue, Torrance, CA 90502

"I recently had an unpleasant experience at the Shell Gas Station on June 16th around 8:30 am. Such behavior is entirely unacceptable, and it made me feel very uncomfortable. I expect better customer service and professionalism from any business, and I hope this issue is addressed promptly to prevent future customer encounter such an unpleasant person."

"Worse gas blonde hispanic attendee ever, I paid for air $2.00 and the air pressure gun has tape and air seeps out does not work. She refused to refund me my money, don't come here for air at all. And she tried to spend my lottery winning money on my gas without paying any precaution and without my permission!!"

"I went in there 3 times for french vanilla drink and Vanessa kept stating the machine didn't work as she kept texing. There was no note placed on the machine stating out of order. She was also a little rude."

"I stopped at this Shell Gas Station to wash my car. I walked into the store and I was greeted by a man who was a manager. He was polite and he had a courteous manner. The store was cleaned and kept well organized. I grabbed two bottles of Coke and went to the cashier. Then, I saw a sign that they offered a drive-thru car wash & it was only $6.00. I needed the car wash for my car so I paid the money. Then, they gave me a code number to get into the car wash system. I drove to the car wash area. When I punched the code number on the entrance system, the green light came on and I drove inside. The car wash system changed different cycles & washed my car automatically. When it was finished, the red light came on and let me exit outside. Afterward, I dried my car with a towel thoroughly and I came home. It was fun to watch your car washing automatically. I had a full tank of gasoline so I didn't need to purchase gas. The gasoline price was $5.40 per gallon which was the average price. This Shell Gas Station has the best convenient & fast car washing service. And they offered all kinds of snacks, coffee, sodas & some groceries in their store. Also, they had good customer service. ."

"The guy who works night graveyard on 9/2/23 was a completely rude tenant. Usually my experience is pleasant and the guys will keep a watch out for me when I pump after a late shift but this person insulted me and made me feel uncomfortable. Management should reconsider with this one"