Platinum Car Wash

"I'm very disappointed because I'm a new resident of Moorpark and I so wanted to find a good car wash but unfortunately this is not it. My mom brought my late father's Corvette in for a detail and the job they did was okay. It's had some spots which I was a little disappointed with, but okay. The problem came when I realized that they hadn't closed the trunk all the way when they ran it through the car wash and the back of the car flooded. Once that happened, the amplifier was under 3 in of water and completely destroyed. I went in to give them the opportunity to do the right thing and submit it to their insurance company. But after 3 weeks I still have not heard from the owner. I feel like I gave them a long enough period of time to make this right but they have decided not to contact me. This is unacceptable and will of course be taken to small claims court. Good news for me is that my wife is a lawyer and this won't cost us anything. We have the evidence and it's so obvious that they screwed up. I just wish that they would have done the right thing and actually submitted it to insurance. I'm sure this is not an experience that everyone has, but this is my most recent experience and it is by far below standards. I understand people make mistakes and that's okay but to do it and absolutely refuse to contact me to discuss. It is unacceptable. So for that I would give this zero Stars if I could. If you do bring your car to this place just make sure that they actually do what they said they're going to do and not screw up and leave your tailgate open and ruin something in your car. I'm so disappointed because I really wanted to like this place and unfortunately with this I will never return. It cost me over $2000 worth of damages FYI."

"I searched "best car wash in moorpark" and platinum car wash definitely lived up to that. Very nice and honest hardworking people. They did such a great job and I left smiling. Also I can't believe how fast they finished. Pretty nice waiting room too. Going to recommend them to everyone."

"100% hand wash service did an amazing job! This place pay's attention to details & will leave your car looking brand new! They even buffed out my scratches! 100% recommend I will not be going anywhere else! Great customer service and super clean! They also have a promotion running for monthly memberships only 29.99 for the first month!"

"My car is immaculate after being detailed at Platinum Car Wash. As the professionals took care of my Mini Cooper S, I visited the shop. The merchandise is really nice. I enjoyed the greeting cards. Many are humorous. I choose a birthday card for my brother. The employees are all nice and professional. I highly recommend Platinum Car Wash."

"A beautiful detail done by the expert car wash staff at Platinum Hand Car Wash. They pay meticulous attention to every nook and cranny of your vehicle. They don’t miss a spot! My car looked brand new after their thorough cleaning. The team was friendly, professional, and efficient. They greeted me with a smile, explained the services, and promptly got to work. No long waits or unnecessary delays. & Thanks for the coffee Arthur!"