Hertz Car Rental - Monterey Peninsula Airport
200 Fred Kane Drive, Monterey, California 93940
About the Hertz Car Rental - Monterey Peninsula Airport
Welcome to Hertz Car Rental at Monterey Peninsula Airport, your premier destination for convenient and reliable car rentals in Monterey, California. Located at 200 Fred Kane Drive, our branch is perfectly situated to serve both travelers and locals with a wide selection of high-quality vehicles to suit any journey. Whether you're visiting the scenic Monterey Bay, heading out on a coastal road trip, or need a vehicle for business purposes, we offer a diverse fleet ranging from compact cars to spacious SUVs.
At Hertz, we pride ourselves on excellent customer service and strive to make your rental experience seamless and enjoyable. Our knowledgeable and friendly staff are here to assist you with all your rental needs, ensuring you find the perfect vehicle for your trip. With competitive rates and flexible rental options, we cater to both short-term and long-term rental requirements.
Experience the freedom and flexibility of exploring Monterey and its stunning surroundings with a reliable Hertz rental car. Book your vehicle today and embark on your next adventure with confidence. We look forward to serving you at Hertz Car Rental - Monterey Peninsula Airport.
Photos of Hertz Car Rental - Monterey Peninsula Airport
200 Fred Kane Drive, Monterey, California 93940, United States
Opening hours of Hertz Car Rental - Monterey Peninsula Airport
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of Hertz Car Rental - Monterey Peninsula Airport
"Wouldn't you think that when you reserve a rental car that, since you made a "reservation," that car would actually be available when you go to pick it up? Not at Hertz. Also, according to the guys behind the counter, this is "normal." No reservations actually guarantee that you will find a car waiting for you when you show up. So... Why have a reservation system at all? This is 2024, don't these companies have computers showing their inventory? Hertz doesn't. I'm totally screwed, and my week is screwed and so is my family's. I hope Hertz goes out of business, finally. Talk about a race to the bottom."
"First off, did not get car requested. I knew right away something was wrong with it after driving to work. I called roadside who setup exchange at closest location. I get there, they have no car and I’m assured it okay to drive. Then, Friday night. Car dies. Electrical problem and stuck in parking til 3 am. Road side directions to call back in morning to arrange Uber for car. There is no record of our service call for 2 hours on hold. Our original branch closes early Saturday. So they transfer reserve to Monterey airport. Uber takes us and Monterey says “they don’t have any cars. And turned away others. This was Lucas. I’ll fast forward, Monterey lied to us twice. Only reason we got a car is we made a back up plan and reserve an Audi as I stay online with roadside. We were given Nissan no apology. So you have no cars to a car for me in 3 mins time?Come to find out, I have a voicemail from that evening from employee Vanessa literally saying they don’t have any cars after roadside made the request. The lot was completely full. Guess whose rental car is now stuck not starting around the corner ? Took myself and my partner taking batteries out of our keys because the car didn’t recognize Fob or start. And being charged all 7 days when 3 I had no car. I really hope it’s not because my girlfriend and I are gay. Never been treated so poorly"
"Let me tell you, I would give 6 stars if I could. My mother had a issue with her rental car from Dollar Rental, and no one, I mean NO ONE would help or provide advice or assistance. We called everywhere and they either led us in circles, or just didn't have a car available. That was until I talked with Anita from Hertz at the Monterey Airport. She was sympathetic to our issue and took it upon herself to try and get us another car my mom could use. Magically, she got us a car and she was so kind during the entire process. Anita, if you're reading this, you are genuinely kind. helpful, and sweet. Thank you so much for your help. You were the reason my mother was able to travel safely. If you're ever at the Monterey Airport and need a car, ask for Anita at Hertz."
"It’s the weekend of my wedding and there was no cars available, but these guys made it happen. We ordered a Lyft to our air bnb somewhat defeated. But then the gentleman behind the counter actually chased us down to let us know a car has just opened up.(perfect timing) I don’t know many people that would be willing to do that. It really made our whole trip so much better. I can’t thank hertz enough for going above and beyond. 5/5"
"Just a word of caution with Hertz, if you return your vehicle after hours, you’ll likely have to submit a claim for additional charges they like to add on. I started out with a 5 star experience. The employee at the counter was efficient, but after I returned my vehicle with a full tank of gas, I received a receipt that claimed I picked up the car with 99% full tank and returned it with 65% full tank. I drove only 42 miles the entire trip and still put almost 2 gallons to top it off before returning. Furthermore, the process they have in place to report a claim is only through email, and they require you to submit a fuel receipt. They will not help you over the phone and it takes several days for a decision to be made."
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