Red Palace 2,

18868 Norwalk Boulevard, Artesia, CA 90701

"Terrible customer service. The server had attitude and became upset because they requested us to pay in cash, but we did not have cash available. Server was aggressively throwing the straws and chopsticks on the table rather than placing it on the table. Charged automatic 18% tip regardless of the party size (our party was under 6 people) which is the common party size to charge automatic tip. When paying, the server threw my card aggressively on the table rather than hand it over to me. Definitely not visiting again, and highly advise anyone planning to visit to avoid this place at all costs. Terrible service!!!"

"Good service and nice crews .The meat is fresh and easy to cook ."

"Not so inexpensive eat all you can korean BBQ anymore. It's already double the price as two years before. Expect to pay $30 per person (including tax)"

"My friends and I came here at around 9:30 and we noticed that the service was very abysmal, we didn’t even receive our water until our second round of meat. The server had informed us that the last call of meat was at 10:15 and the time he informed us was around 9:50. My friends and I kept trying to signal the staff to inform the staff that we wanted more meat but they kept ignoring us deliberately. We spend almost 100 dollars, we were asked to pre pay as well which I found very vile . I 100% do not recommend eating here, go get your money’s worth somewhere else."

"They add tip on their own! Only 18%!!!!!!! Tip is mandatory! When I addressed the tip situation to the “owner” she said it was mandatory. Gave me the biggest attitude when I tried to explain there was no way it could be mandatory unless it’s over $100 or more than 6 people. I told her she didn’t say that as we were coming in nor is it anywhere in the wall! I’m paying for my food tip depends on your service. She said fine! Don’t come back here! But on top of that: they had AWFUL customer service!!!! So we tried this place out for the first time, as soon as walked in we notice the servers didn’t really want to work. The server gave me an attitude because of my stroller. The restroom doesn’t have a changing station and she told me that either way I could y change her there. I have an uppababy bassinet, I told her I was going to change her in the stroller but if I could do it in the restroom since it was cold out. She said no a stroller doesn’t fit. I had to change my 9 month old outside in the cold. But okay I was hungry. When I used the restroom I realized that my stroller could have sit with extra space for me to do circles around it! We didn’t want to leave since my pregnant self was really hungry! We tried to make the best of the situation, but We had to keep asking for out stuff! Waiter gave us 1 napkin per person, we asked again and she only gave us 2! Mind you I had my kid there. She gave my husband attitude when he asked for a fountain drink instead of can the waiter rolled her eyes! Meat is super thin! With most fat. I would not recommend this place at all, maybe not so much for the food (Mizo soup was cold!!!) but if you like getting disrespected as a paying customer this is your place"