Menchie's Frozen Yogurt 943 Avenida Pico, San Clemente, CA 92673

"Very disappointed that no one was working the front of the store when we walked in. The cups weren’t filled up and the diced almonds were stale. The tables were dirty, like they had not been wiped down, and there was flies around the tables. The giant tic tac game was dirty too. ."

"I ordered a custom bday cake for my son who wanted an Oreo ice cream cake for his party! Anna couldn’t have been sweeter. She is so excited to be the cake decorator for this store and it shows! She did a wonderful job. So nice to have Menchies offer custom fro yo cakes!!"

"Has anyone been here recently? The fruit was all old and nasty. None of the hot syrups were working. And the staff are largely in the back on their phone and could care less. It feels like a health code violation left and right. Would not recommend to my family and even threw away my ice cream after paying for it. Really disappointing."

"I was super disappointed when I came to menchies- I honestly think this specific location has gone slightly down hill. Upon entering the establishment- there was no one there to greet. About 3 minutes later, I see an employee come out fo the wood works and I asked for some sample cups and she proceeds to tell me "we are out of sample cups". Ok...that's fine... but I see a TON of spoons, could those spoons be used as a means for potential sampling?? Point is - going above and beyond to provide the customer with a bit of satisfaction. I end up getting a small amount of froyo with toppings. As I am eating, I notice a fly right on the cookie dough topping. I would GUESS that the employees do not even clean those topping stations/they just re-fill when low. Those toppings are decades old-lol. Anyway, my last time going there. Not worth it."

"We were happy to enjoy a yummy cool treat and was stoked to still experience the toppings bar! (One of the Menchie’s shops in Hawai’i we frequent no longer has the self-service toppings and instead has each topping in a little plastic lidded cups for $1). It’s fun to choose the toppings and quantity in your scoop! It was clean and well maintained. This visit featured a Kraken movie themed blue raspberry flavor and special designed cups! We didn’t stay inside the establishment as it was a little warm, but took our goodies to go… but there was a lot of open tables and chairs inside and outside."