Big Mann BBQ,

278 Chrisman Avenue, Ventura, California 93001, United States

"Not impressed at all with this “bbq” spot, got the tri tip sandwich at surf rodeo and it was $25 and can’t not tip when I got my sandwich after being hungry and waiting I was very disappointed to find two of the thinnest slices of meat I’ve seen and a huge loaf of bread and a very small side of macaroni. I know food got more expensive but at least make it worth it. I would’ve been more full eating the bills I paid with for this meal. If seen out again I will definitely avoid this “bbq” spot"

"Food tastes good but the prices are sadly unaffordable. I paid $45 for 2 Tri tip plates and got 6 totally pieces of Tri tip and sides. Maybe my expectations are off and that’s just the cost of food. I don’t disparage Roger for trying to make a living but I will not order from here again."

"Big Mann BBQ catered our wedding of about 110 people last weekend. Roger was friendly and accommodating during the planning process, including when we had to postpone due to COVID reasons. He also agreed to pick up and drop off event rentals for us, supply bartenders, and supply helpers for set up and clean up the reception hall the day of the event (all for additional fees). I thought the food was good and the bartenders were friendly and on top of it. He also accommodated my gluten sensitivity and a few other dietary restrictions with ease. However, Roger and his staff were supposed to arrive at 3 PM and, according to the day of coordinators, arrived at about 4 PM (which was consequential, since we had 2 hours to set everything up). This put extra strain on the coordinators to set up the reception hall and dinner was served about 45 minutes late. The reason for the delay was heavier-than-expected traffic during his ~30-mile commute. While I understand unexpected traffic happens, it was a holiday weekend with almost certain high traffic, and common sense would tell you to allot extra time for the commute to ensure a timely arrival. Roger shared he allotted almost the exact amount of time that his mapping app had predicted for the commute to Santa Barbara and didn’t leave extra time on top of that. The delay in and of itself was something I would have been able to get over - but when I asked for an explanation about the delay, there was an unapologetic air, no concessions were made, and I received a response of “I don’t know what I could have done differently.” This struck me, considering he should have anticipated the possibility of holiday traffic and left extra time. Period. In regard to the quality of the food, I was generally happy with the quality of food I received. However, I did get a couple of complaints of rude staff, cold fish, and no salt and pepper provided at dinner (I can only personally verify the no salt and pepper). The catering experience was somewhat of a mixed bag, and we had a wonderful wedding regardless!"

"Absolutely made our party a huge success. Totally accommodating in the planning stage, ready to implement any menu or décor option, and very open to whatever service detail might enhance the occasion. At party time Roger and staff arrived early, well ahead of scheduled start, made all prep arrangements without interference or obstruction of other household operations, spread dining linens to dress up the area, providing all table ware, and then prepared and served the planned food, hors d'oeuvres, main course, and desert; all cooked deliciously, and served skillfully, including some surprise menu items we hadn’t previously even thought of. Then they totally cleaned up, never needing a helping hand from the hosts, and drove off, leaving the house in almost better condition then it had been before the party. All of our guests complemented us about Roger and crew. and quality of food. Additionally, Roger proved to be very conservative in his guest count, thus making it a very comfortable bill."