Cold Stone Creamery
215A North Moorpark Road, Thousand Oaks, California 91360
About the Cold Stone Creamery
Welcome to Cold Stone Creamery, located at 215A North Moorpark Road, Thousand Oaks, California! As a beloved local destination for ice cream enthusiasts, we pride ourselves on offering a unique and delightful experience that goes beyond the ordinary. At Cold Stone Creamery, we specialize in crafting the finest ice cream, cakes, and desserts using only the highest quality ingredients. Our menu features a wide array of delectable flavors and customizable creations, allowing you to indulge in your sweet cravings just the way you like it. Whether you're celebrating a special occasion or simply in the mood for a treat, our friendly staff is here to ensure you have a memorable experience. Visit us today and discover why Cold Stone Creamery is the ultimate destination for ice cream lovers in Thousand Oaks!
Photos of Cold Stone Creamery
215A North Moorpark Road, Thousand Oaks, California 91360, United States
Opening hours of Cold Stone Creamery
Monday:
11:00 - 22:00
Tuesday:
11:00 - 22:00
Wednesday:
11:00 - 22:00
Thursday:
11:00 - 22:00
Friday:
11:00 - 22:30
Saturday:
11:00 - 22:30
Sunday:
11:00 - 22:00
Reviews of Cold Stone Creamery
"This location has been going downhill for a while. Ice cream is served melted half the time, sizes are inconsistent and you often get a single that's smaller than a kid size, very stale waffle cones, way overpriced, and the latest today was that since they were out of sample spoons they were refusing to let anyone try any flavors even with a normal sized spoon (that they could then just use in their ice cream). Not worth it for the extremely expensive price, there are plenty of other great ice cream places around."
"Honestly, I don't even know where to start It's pretty impressive; This might be the first interaction I have had with a business where I can't think of anything they did right. First: Of the three girls at the counter, only one was dressed appropriately. They looked like they just got out of bed; one didn't even bother buttoning her shorts. While waiting in line, both wiped their noses and proceeded to make orders without washing their hands We asked for a sample spoon and were told they couldn't give us any because they didn't have "sample spoons." When we explained we just wanted it to give to my one-year and asked if they could use a regular spoon with the same portion as a sample spoon, they refused, saying it wasn't allowed. We ordered a banana Carmel Crunch; they got halfway through making it before realizing they " Ran out" of bananas. When we said we would just order something else, they both gave me attitude, telling me I had to pay for the one without the banana before they would make us a replacement That was the straw that broke the Camels back TLDR; This place with its current staff is an absolute train wreak"
"May 6th 2024 If your store closes at 10pm. Why lock the doors at 9:49? Just lazy your employees can wait. This has happened to me twice in the last week. Lock the doors at 10pm like it is listed."
"Do not recommend! Service is terrible and don’t even greet you and act like they’ve got better things to do. Also don’t accept almost any forms of payment and didn’t realize till I got to the register. Place is a dump literally. Uncleaned screens ice cream flavors mixed from dirty scoops and place just looks run down. Also not worth the price, no pricing anywhere visible and ended up paying $21 for two cones with single regular scoops. What a rip off, shame on this place. Do better…"
"I've had Coldstone ice-cream in many palces. But this location is not up to their standard taste. The guy who served me, was not able to make the taste of their regular signature ice creams. In general the staffs used to be friendly, but not here."
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