Baskin-Robbins,

3520 Saviers Road, Oxnard, California 93030, United States

"We ordered a cake two days prior for Mother’s Day and when we went to go pick it up they went to go “look” for it and then ten minutes after decided to say they didn’t make it, so we can get another cake or come back to the store another day for a refund and when asked to speak to a manager then didn’t have one so when we tried to speak to someone who can help us resolve this issue they said no one would be coming and that the owner would call us another day would not recommend trusting them with any order even if it was free"

"I went to 31 flavors the staff was very fast and very efficient I was out of there with in 10 minutes Nicholas help me he was very helpful and efficient."

"I placed an order for a very simple ice cream cake, took all my information for order including cake size, color and what to inscribe. Upon arriving for cake pickup staff was very confused regarding cake pick up order. Apparently the order was never made. Very disorganized employees to take cake orders and not process through. This cake was for a special event and instead of apologizing and giving me another option or discount, I had to purchase a premade cake. Definitely not returning to this location very disappointed."

"I went today on a hot day hoping that this Ice cream would satisfy my taste buds but within 10 seconds the ice cream started melting and once I reached my car it was completely melted. The place was stuffy and hot. They clearly had no A/C. When I saw the employee scooping the ice cream it looked melted. Very dissatisfied."

"Delicious ice cream cake but grossly overpriced I think for half sheet ($37). Came here around 8p on Wed, place was almost empty, just a mom and her son eating ice cream. Staff were nice, answered phone promptly - asked if their store accepts payment through gift cards added on app which comes in the form of barcode (yeah few stores can't do it even it's their own gift card or app) They said no problem. And so glad they were able to because I had almost $30 worth of $2 gift cards collected over the year. The lady who helped me was patient enough to scan and apply each and every one of the gift card, good thing this place wasn't busy. 5 stars for quality and service"