Collier County Utility Billing and Customer Service Department
4420 Mercantile Avenue, Naples, FL 34104
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
4420 Mercantile Avenue, Naples, Florida 34104, United States
About the Business
Welcome to the Collier County Utility Billing and Customer Service Department, your dedicated local government office committed to serving the residents of Collier County. Conveniently located at 4420 Mercantile Avenue, Naples, Florida 34104, our department is here to assist you with all your utility billing needs and ensure exceptional customer service.
At the Collier County Utility Billing and Customer Service Department, we strive to provide accurate and timely billing services for water, sewer, and other utilities. Our knowledgeable and friendly team is available to help you understand your bill, set up new accounts, manage existing services, and address any questions or concerns you may have.
We are committed to delivering efficient and responsive service, making your experience with us as seamless as possible. Whether you are a new resident or a long-time customer, our goal is to ensure your satisfaction and confidence in the services we provide.
Visit us in person at our Mercantile Avenue location, or contact us through our website or phone for assistance. We look forward to serving you and supporting our vibrant community in Collier County.
Reviews
"Called to clear up auto billing with new credit card. My call to Clack was smooth and very helpful. She was patient and kind, Great job!! Jamie Thoma"
"Collier County is always a pleasure to work with! Very polite and understanding. Thank you so much for being amazing! Yan"
"The WORST utility company on Earth! (Bar None)!!! For consistently on-time paying customers if you are late one-month they turn-your-water-off and charge you a $55 fee. Customer Service is a JOKE. They think that telling me the situation is Helping me - NOT! Giving a long time paying customer a break and turning the water on is Helping Me. I want to see who controls their decision making process and how to change their Military style rules."
"The Collier County Utility Company needs to update/change their policies. I bought a new house 2 months ago and I just got a bill with the previous owner’s balance, added to my bill. I called them this morning to see if they could fix it and I was told that they do not have a way of collecting the money from previous owners and they do not send people to collection. So, because I am the new owner of the property, I have to pay someone else’s previous balance! Your policies need to be changed ASAP. It is not my responsibility to track down the previous owner so he can pay his bill. It is not my responsibility to pay for a service I did not use."
"From now on I'm never going to report anyone for watering on illegal days. If you call to report someone, it's like your the one committing the offense. The operator tells you that this will be on public record and if the offender asks, it's your name that will be given out. Isn't that wonderful? Why not paint a bulls eye on your property so when they find out you reported them, they can find you easier to retaliate against you. What a brilliant way to get people to stop watering when their not supposed to. We're in a drought, and here are these homeowners using public water anytime they feel like it and your supposed to do your civic responsibility. Forget about it, let them use all the water they want."
People Also Viewed
-
Physicians Regional - Pine Ridge6101 Pine Ridge Rd, Naples, FL 34119, United States
-
Temple Shalom Preschool4630 Pine Ridge Rd, Naples, FL 34119, United States
-
Calusa Park Elementary School4600 Santa Barbara Blvd, Naples, FL 34104, United States
-
Seasons 528930 Tamiami Trail N, Naples, FL 34108, United States
-
The Capital Grille9005 Mercato Dr, Naples, FL 34108, United States
-
Subway11225 Tamiami Trail N, Naples, FL 34110, United States
-
Chipotle Mexican Grill2085 Tamiami Trail N, Naples, FL 34102, United States
-
Miller's Ale House6320 Hollywood Dr, Naples, FL 34109, United States
-
Truluck's Ocean's Finest Seafood and Crab698 4th Ave S, Naples, FL 34102, United States
-
Subway5628 Strand Blvd #1, Naples, FL 34110, United States
-
Subway12620 Tamiami Trail E, Naples, FL 34113, United States
-
Chick-fil-A1874 Tamiami Trail N Spc FC-7, Naples, FL 34102, United States
-
Subway7550 Vanderbilt Beach Rd Suite 322, Naples, FL 34119, United States
-
Subway3835 White Lake Blvd, Naples, FL 34117, United States
-
Subway2628 Tamiami Trail E, Naples, FL 34112, United States
People also searched for
- Travel Agency
- Account Balance Inquiry
- Account Setup
- Bill Inquiry Assistance
- Bill Payment Extensions
- Business Account Registration
- Customer Complaint Resolution
- Customer Service Department
- Electricity Account Management
- Electricity And Gas Rebates
- Energy Efficiency Upgrades
- Existing Customer Support
- Gas Utility Services
- Government Assisted Housing
- Green Energy Incentives
- Late Payment Penalties
- Low Income Subsidy Eligibility
- Low Income Utility Assistance
- New Resident Registration
- Online Bill Payment Portal
- Payment History Review
- Payment Plan Options
- Phone Number Lookup
- Rate Increase Notification
- Renewable Energy Options
- Senior Citizen Discount Information
- Senior Citizen Utility Discounts
- Senior Customer Support
- Senior Discount Programs
- Service Transfer
- Sewer Maintenance Schedule
- Sewer Rate Review
- Solar Panel Installation Financing
- Utility Billing Faq
- Utility Billing Service
- Utility Deposit Forgiveness
- Utility Deposit Refund
- Wastewater Treatment Services
- Water Bill Payment
- Water Conservation Programs
- Website Access For Bills
List of local businesses, places and services in Florida
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos