NAPA Auto Parts - Performance
485 Southwest Thornhill Drive, Port St. Lucie, Florida 34984
About the NAPA Auto Parts - Performance
Welcome to NAPA Auto Parts - Performance, your trusted destination for all your automotive needs in Port St. Lucie, FL. Conveniently located at 485 SW Thornhill Dr, our store is dedicated to providing top-quality auto parts and repair services to keep your vehicle running smoothly.
At NAPA Auto Parts - Performance, we pride ourselves on our extensive inventory of high-performance parts and accessories, catering to both professional mechanics and car enthusiasts alike. Whether you're looking for routine maintenance items, specialized components, or expert advice, our knowledgeable staff is here to assist you every step of the way.
Our commitment to excellence extends beyond our products. We offer reliable car repair services, ensuring that your vehicle receives the care it deserves. Our experienced technicians use the latest diagnostic tools and techniques to address any issues, big or small, with precision and efficiency.
Visit us today and experience the NAPA difference. With a focus on quality, reliability, and customer satisfaction, NAPA Auto Parts - Performance is your go-to source for all things automotive. We look forward to serving you and helping you get back on the road with confidence.
Photos of NAPA Auto Parts - Performance
485 SW Thornhill Dr, Port St. Lucie, FL 34984, United States
Opening hours of NAPA Auto Parts - Performance
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Closed
Reviews of NAPA Auto Parts - Performance
"Had an issue with some brake line while replacing a master cylinder. The person who helped me was ruthless in their efforts to solve a thread sizing problem I was having. Absolutely fantastic customer service! Got me what I needed with the patience of a saint. Also the store was clean, well organized and larger than I expected."
"Always saving me from simple clips and fuses I need for cheap. More knowledge then all other parts stores. Recommend location off bayshore. Always great welcoming and helpful. Go outta there way 2 find what you need"
"We are marine service rigging and custom boat builder in Fort Pierce. However we live in PSL. The original parts ordered (from an on-line vendor) for one of vehicles came in wrong. So seven minutes before closing we came into this NAPA Store for a Chevy factory transmission shift cable. The store Parts Professional was there with another employee. Instead of the expected sigh, not a last minute customer we were greeted with an energetic and positive "How can we help you". We wish more store personnel would treat you like that during normal business hours. But this was at their closing time and not only was attitude great but she vigorously researched for the part. Without saying anything she jumped away from her computer and minutes later came out with the part .... Needless to say I was shocked and Ruth was too! This store actually had one in stock. I was so impressed because people don't treat people like this anymore. I get it, retail is hard, people are always in rush, and the retail consumers are simply not appreciative of what these people have to deal with. Her attitude and kindness is what will drive ALL our future business to this NAPA store location. It was 6:00pm when I was leaving and forget to pick-up a battery for one of our other vehicles Key FOB's. Again Ruth pleasantly assisted me and got it all done within minutes. Cannot say enough how impressed we were. We heard her tell someone on the phone she was on her way but didn't let that interfere with getting us what we needed. Bottom line is this 1st class professional took her job to the next level and handled the business at hand like if she was the owner! Really deserves 10-Stars, not five but hope she is recognized for setting the benchmark!"
"They had what I needed at the best price, so there are your stars. As for customer service; I can understand closing early on a Sunday or select weekdays, I'm not a monster. However, when your store closes an HOUR after most people are done with their daily jobs, then you should do whatever you can to help those that were stuck in traffic for 53 minutes of that hour, trying to get to you. I was trying to return an old battery for my refund and I showed up at 5:54pm. This return takes MAYBE 3 minutes. The doors were closed and the only representative behind the counter sat there staring at me and another gentleman outside. He made no move and did not attempt to even interact with us after we knocked on the door; I guess he thought we couldn't see him if he didn't move (apparently he's seen Jurassic Park too many times). Thankfully I was able to sneak away during lunch today to return the battery which is how I know how long the transaction takes. It's not that difficult to get 5 stars from me for a rating, but you REALLY have to try to get lower than that. Non-existent customer service will get you there real fast in my book. Side note: If you're the owner who reads this, I don't need an apology and I'm sure you value how your store is perceived and rated, so I'll just leave a small suggestion; hire people who want to help other people, no matter what (as long as it's not harming your business)."
"They are off the "beaten path" so a litle off Bayshore and Thornhill. It's well worth the extra time to find them. The staff was friendly and knowledgeable. Give them a visit and leave the crowds behind. Walk in and out quickly."
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