USPS Carrier Annex 4080 15th Avenue Southwest, Naples, FL 34116

"Very easy process had a hard time changing our address at another post office however, at this location it was really smooth and the guy we spoke to had good customer service."

"Absolutely terrible. Everyone that works there is rude as hell, and basically it's like you are bothering them when you knock on their door. Also the mail lady is lazy, she won't even attempt to deliver to my address, she just marks it undeliverable"

"Good luck getting any customer service from Dave or David or whatever his unimportant name was who clearly has some sort of complex. When I walked in today, Dave seemed to be having the time of his life chatting up a storm about his Christian values and standing up for what’s right with a customer but good ol’ boy Dave checked his values when it was time to service me. I was trying to explain my situation and gather information but every word that came out of my mouth seemed to irritate this guy. I was rudely told repeatedly the he couldn’t write and talk at the same time and that I was making the process take longer by talking to him when I was only asking questions pertaining to the issue at hand. Luckily I kept my composure and left sad but not surprised at the way that this person behaved. He should be ashamed to call him self a Christian that stand for what is right. And it should be an embarrassment to post office to have someone who is so nasty towards “certain” customers helping people is completely unacceptable."

"With so many poor reviews how does this location still exist?? I had my mail forwarded for the summer with a specific end date. Mail kept going to the summer location. I then went online and canceled the request. Mail still going to summer location. Then received a vacant notice and filled it out. Mail still went to summer location. I finally went to this office. The line was long, employees rude and horrible hours. But I was polite and the next day I got my mail. Kill ‘‘em with kindness!"

"My husband asked me to come here because he was given notice that a package he was expecting was undeliverable. I came here about 1 o'clock in the afternoon and met with the guy at the window who was pretty much rude and seemed very unhappy to be there. I told him the situation and he let out a big huff and puff, like it was a big inconvenience for him that he actually had to go and work a little bit. He told me that the package is in an area with 2,000 undeliverable packages that it would take a few days to find my husband's, and that it would be another few days to deliver because he was the only one there. What? Out of the entire facility, he was the only one there? He took my name and phone number and said he would contact me if the package was located, I'm not holding my breath on that one."