Vick's Cleaners

"0 stars. Worst experience ever. Cassandra Williams may be the rudest person I’ve ever met. I’ll never come back and always warn others about this horrible experience. I really can’t believe that any business runs as poorly as this one. Hopefully they make a change and fast."

"I would give them 0 stars if I could. This is the worst interaction I have ever had with a business and I will never be giving them my business again and neither should you. They ruined my wedding dress and took no responsibility. I dropped off my wedding dress because they said on the website they preserve them. It took a week to get it back and every time I would go ask they would say "it should have come in today." Then when it was finally back it was discolored. They said they would try to fix it and I could put in a claim if they couldn't. They then lost my dress for an entire month and I would call every other day and they said the manager would be calling me back. She over a month later. After they found the dress they said it wasn't their fault it was ruined and I could pick up my dress. Once I got home I saw it also had a tear in the dress and I called them to tell them it had also been torn and not just discolored. They said they never saw a rip and its not their fault. Unfortunately, this could have all been avoided because my husband had also used this dry cleaner and didn't tell me until my dress was already ruined that his uniform for our wedding had also been ripped but he didn't think it was a bug deal. This goes to show this is not a one time situation. DO NOT TRUST THIS BUSINESS."

"If every human could be as kind as Sava, the world would not have issues. Incredible service with a smile. She is a great employee."

"Take ur dry cleaning anywhere but there. We just took $200 worth of try cleaning they are and when we received it back nothing was cleaned. Clothing still had spots on it all the clothing were covered with dog hair it looks like all they did was repackage it and give it back to us and place a little tag on it says sorry for the inconvenience we could not clean this but there are very willing to accept our payment or we could not get our clothes. I would travel back to any other city to get my clothes clean other than paying this high priced Cleaners."

"I dropped off a new blue shirt that had only been worn once to be cleaned, and when I picked it up, there was loss of color and black marks (not starch) on the collar. Neither the loss of color nor black marks were present when I dropped the shirt off. I showed the shirt to the staff working and they agreed that something had happened to the shirt and recommended having the shirt looked at by their cleaner and also filling out a complaint form so that the manager would call me to discuss further. The manager never called, so 2 weeks later I went to the store to inquire about the shirt. The staff at the store said that nothing else could be done and that I would have to talk to the manager. This time they gave me her number. I called her immediately and she said that she would check into what happened with the shirt and call me back. 3 weeks later she still has not called me back."