Indique Virgin Hair Extensions

"Angela was phenomenal. She answered questions for me over the phone and then once I got there explained the differences in hair selections. She even gave me a contact number if I needed additional help. Worth the trip!"

"I am writing to express my disappointment with a recent purchase I made at your store. I have been a loyal customer of Indique for the past four years and have always been satisfied with the quality of your products with the exception of one other time. I figured that hair was a bad batch and took the L. On June 20, 2024 I bought two bundles of the Sea Tahitian wave from your store located on Ashland. Unfortunately, the quality of this hair is significantly below the standard I have come to expect from Indique. The hair does not look or feel like the product displayed in the store once installed. Nor does it match the images online. It tangles easily, is dry, and lacks the luster and texture advertised. Given my positive experiences with Indique in the past, I am very disappointed with this purchase. As a loyal customer, I expect consistent quality and this product has not met those expectations. I would like to request some form of compensation for this unsatisfactory experience, such as a refund, exchange, or store credit. I am happy to provide photographs of the hair for your reference. I hope we can resolve this matter promptly. Thank you for your attention to this issue. I tried calling on Saturday but no response."

"This hair is not what it once was. It seems as though it’s all the same texture and they process it different because after you wash it a couple of times and wear it past the first instal- it all turns into the same texture. I’ve wasted so much money when I thought I was making an investment."

"As bad as I want to purchase pure curly again, I cant, the hair is not the same, it tangles like crazy and sheds like hell, its not the same. I been a customer since 2015 at the southloop location. The hair dont even look defined when you looking for a good bundle in the store. Y'all bogus"

"I bought hair during the sample sale. Even with the discount it was the most expensive hair I’ve ever bought, but one of the worse hair I’ve used. I had big hopes but unfortunately the hair was dead and sheds terribly, I had to cut off over 4 inches just to stop the unbearable tangling but the shedding continued. When I reached out to the company, I was given the excuse of it being sample hair. The hair is beyond repair and should have never been sold in the first place. I understand discounting hair that may have a few blemishes, but discounting hair that is unusable is just not good business. I only gave a second star due to how nice Ashley is, but I won’t be buying hair from this establishment again. I gave the hair away since, not worth using when it sheds the way it does."