Grifols Biomat USA - Plasma Donation Center 1400 Southeast Walton Boulevard, Bentonville, AR 72712

"Nothing good to say a waste of my time I went twice as a new donor. Ok the first time I was deferred because the lady said my lungs sound horrible ok . Then she asked if I smoked and yes I do then she say you need to stop. Dang I didn’t know they were health physicians any way. I came back a second time and she reject me again for the same thing and I know darn well my lungs are not that bad. And if you do have a lil wheezing that don’t stop you from donating… the lady with the short black hair and glasses is racist and has a bad attitude…"

"My first two visits were alright but on my third visit I spent over an hour before I was setup with my appointment, even though I had checked in prior. There was an issue with the machine so somebody came and adjusted needle placement and my skin started to swell with blood. They stopped this and offered to restick, but as I had significant pain in my arm I decided not to. Part of my decision was a poster in the waiting room explaining that if you refuse a restick, as long as it is over 200ml of plasma already donated you receive half your expected payment. I received only $5 for my 246ml of plasma and when I called to ask why and I was told it was at “managements discretion”. This is entirely misleading and scummy. Other people I know who have donated have mentioned other inappropriate conduct. I will not be returning here and I don’t recommend it to anyone."

"The staff are not well trained at all. Morale is horrible.They simply and obviously do not want to be here and it's obvious. You're much more likely to be injured here. I've been coming twice a week and regret not going to Fayetteville or springdale instead. Every time. The promotions are non existent and the wait times are horrible."

"Let me say i have never had an issue here. yes it can be slow but thats typically after 5 when everyone is going. there is an older lady with a pixie cut and white hair who is super super super rude. outside of that its a great place"

"I used to love coming here the wait sucked but I delt just fine... but.. Since the new manger/owner started it's been worse than ever, been coming for over a year and don't see a point in coming back. The staff either on break, gossiping about other staff or slowly working, even higher up staff. Being there 2hour sometimes more for them to mess up, or the machine to mess up, making you there longer. Or getting protein tested waiting 2weeks to even have a doctor look at it.. I swear to you BioLife and CSL is a better choice and worth the drive."