Dunkin' Port St. Lucie, FL 34986

"Casher/server at night time she was so rude, unprofessional and faulty self checkout machine which our credit card charged three times"

"If I could rate this Dunkin’ on customer service 0 stars I would. I was in line for 30 minutes ordered a few beverages and and donuts and bacon. I was with my 3 children. There was a white woman with glasses and tattoos who I observed for an extended amount of time completely disrespect customers for asking if their items were ready. When I realized my son’s bacon didn’t come out yet I asked her if any of the bags were mine and she stated that “she doesn’t know and to pay attention” it’s not what you say it’s how you say it! Her tone was disgusting and rude!!!!! She then threatened me and said if I-wanna go we can go (meaning fight) I extended the invitation cause she met the right one today!!! She’s completely disgusting and her attitude is disgraceful! As a person who works in customer service this was the most disgusting impression to leave on customers! She needs to be terminated absolutely horrible! She needs to learn how to treat people. This don’t happen at Starbucks!"

"I stopped on my way to an appointment the cashier Jozanne took the order never told me the total I had to look at the display that was facing down. She then continued to speak with Jean it took a few minutes before she gave me the recipe they just continued their conversation as the kine behind me continued to get longer. Once my recipe was given to me it took 15-20 months to get a wake up wrap and bacon egg and cheese. Mind you there were people that ordered before me that were still waiting as well. I asked for an update on the food and was told it was coming. It took 10 minutes for them to finally bring out the order. Horrible customer service!!!"

"What to say about Donkin' Donuts at the Port St. Lucie-Fort Pierce Service Plaza? The quality of the brand is there. The Areas employers are nice. But the lines are too long. Please add more cashiers at the same time so toy can keep up with the high demand."

"This place is always very busy, that’s why it takes a long time to order and to receive your order. The owners of this franchise need to come up with an idea to redesign the front desk to speed up the process and add more employees specially for the rush hours. DD is a very popular brand and people will keep coming for their donuts and coffee but for how long? I noticed that the one star reviews are increasing and catching up with the five star reviews and that’s not good!"