Bank of America (with Drive-thru ATM)

"Halie was prompt, professional and polite. She answered all of my questions with clear answers and had great suggestions as well. I look forward to returning to this branch location to work with Halie again!"

"July 27, 2023, went to bank for help to find out who withdrew $9404 out of my friends checking account. They wanted everything but her birth certificate just to let her know who made the withdrawal. The lady went so far to indicate my friend may have received a call that said her grandson was in jail and gave them the info. My friend who has no children told her NO. After 15 min of this the lady who told her there was a refund in progress. The lady at the bank was no help and actually put the phone call on hold while she went and took care someone else while we waited. We are going to a different bank. Customer service is long gone here."

"I am always anxious to talk about finance, but the manager Kailee was amazing! She helped me with all my questions and fixed my issue very quickly! She did a fantastic job of making me feel comfortable and even gave my some great tips to check out!"

"I'm going to put one star, why can't I give zero stars, I came here to explain my situation on the date of 01 - 16 - 2023 my account was negative, zero money because Bank of America withdrew all my money, at first I didn't understand, then of the day we learned that it was a cyber attack, we were calm because we imagined that the bank would solve it and that was not what happened. yesterday we spent 4 hours trying to talk to the bank, it went to 4 people and in the end the last person told me that he couldn't do anything. who lost in this story? I logical and the bank will not return my money"

"It’s always a wait here to deposit money or to do anything with a teller. There is only 1 teller here to do everything. There’s always a line inside the store, why don’t they hire anyone else to help?!?"