Barbara S. Ponce Public Library

"I've visited this place before to study on my way home and left feeling completely disgusted. I won't be returning. While I was in the quiet room, a man pulled out a can of tuna and ate an entire meal, so I moved to the common areas. There, I saw a man at the public computer with his shoes off, picking at his toes. He also opened a can of weenies and poured the excess juice into an indoor tree right next to me. The smell of tuna and body odor was overwhelming. I didn't see any staff wiping or sanitizing tables or chairs. When I walked outside, people ask for money. Although there's a security guard, they only seem to act when he's not paying attention. I understand there is a high homeless population here, and they have every right to be there, but some of them are not being considerate of others, and the staff turns a blind eye. It's so sad that this place has lost all control, making it uncomfortable and unsanitary be here. Very disappointing."

"I just have to share how appreciative we are to have storytime on Saturday mornings! Both my husband and I work full-time Monday through Friday and it’s wonderful to have an outlet to enjoy time with family and with other toddlers. It’s been a wonderful experience and a great learning curve to watch our child grow with the educational skills taught by Crystal. Thank you again for helping us to creating magical memories and skills that will last a lifetime."

"It has study rooms which are nice in size, but the staff are mostly White and has a lot biased and seem racist. There is a large populations of homeless which mostly brings an odor in the building. Today, I came inside to study and reached out to the Help Desk, I asked before the black male, she waited stating 10 mins, then he proceed to come up the other White Help Desk employee, she signed him up immediately. She could have least stated I wanted a room, she tried to advise he had been waiting before. So, why did you offer a 30-minute room, after I disputed...."

"I wish I would have known about all the amazing resources the library offers years ago. I love that you can check out books and also get the audio book using the Libby app. I also love that you can reserve books and renew if you need more time. But it’s all the extras that I really wish I would have know about like the museum passes, cooking classes, craft events and so much more. What a gem the library is. I encourage everyone to go get your library pass. Also, even if this library doesn’t have the book you are looking for they will get it from a different library for you. It’s really an amazing place."

"Stopped by this library for the very first time last weekend. Myriad of books (used/new) for sale available at the entrance. Upon entering, I saw an oversized information/reference desk n several staff members. Alongside was the children section, which was our sole purpose for the day, basically, Spending time at the library, reading lots of books and working on puzzles. Children section is equipped with some of the remarkable books, numerous puzzles, Blocks, Some computers, and a few other building toys. Besides, Enough seating available for the grown-ups ministering their kids. I needed a Library card, that took me only a couple minutes to acquire which plainly indicates the professional and skilled staff. Albeit I couldn't find appropriate books to purchase that day, my daughter n I had a wonderful hour."