Bank OZK

"Kevin is the best. I have dealt with him for a couple of years now, and he knows what he is doing. There are always issues with other peoples money, but Kevin seems to have that customer service touch."

"My first visit to Bank OZK. I had a check to Cash from a local title company. I’m not an account holder for Bank OZK. So I called them to see if they could cash the check without any additional fees. The gentleman I spoke with on the phone was very polite and helpful and he advised me that they could. So I went to the bank on nursery Road in Clearwater, and Kelly the teller at Bank 0ZK was very helpful and very thorough about making sure she did the transaction correctly. Great experience and I may consider becoming an account holder for this bank in the near future. The bank is very clean, very welcoming atmosphere. The Associates were very helpful and great customer service. Thank you, Joyce Kelly for making this a great experience."

"I have banked with bank ozk for years before I ever moved to Florida. I always had the best customer service in ga and in fl until yesterday. I have usually always dealt with kind people well I had enough. Withdrew my money and closed my accounts I will never reference or use bank ozk ever again. Such pathetic and salty customer service over nothing. Wanna cross into a lane that wasn't even being discussed because you were what having a bad day lol. Grow up Karen. Accounts closed and good riddens"

"The staff are very friendly, but the bank interface doesn't let you do anything with your money. DO NOT BANK HERE if you use zelle, if you do ANY kind of transfers. The only external transfers you can do online are to your own accounts in another bank which takes two days to verify the account! You cannot go online, add another person's account and transfer. Their interface is completely restrictive that you cannot use zelle for your business, you cannot transfer money to subcontractors to pay them, you cannot pay your rent with zelle but you have to go into the bank, pay them for a cashiers check and then you can pay them. I will say it again - the staff are very friendly, but you will not be able to do jack with your money if you do anything online. DO NOT BANK HERE"

"Karen and Elaine are amazing! I used to work for a company that uses them (and they still do, I just don’t work there anymore). I opened a couple of accounts there, and although I don’t do my main checking account with them, I really should. The customer service is just top notch, much better than what you get from big banks like BOA. It’s been like a year since I’ve been by the branch but I know my money is in good hands and ladies call to check up on things here and there. Definitely recommend this bank, especially with a banking industry that’s throwing customer service out the door."