Wells Fargo Bank

"If I could, I’d give this bank -no stars. This bank is the slowest and they make you get an appointment. But even with an appointment, they will take three hours to do anything. I went in to open a business account and ended up closing the bank and staying after hours because their system did not work. So here we are 2 months later and I have not received my business debt card. So I “make an appointment “ to still wait 30 min after my appointment to be told to come back because I forgot my Id. I asked if they could just order my business card because I forgot my id and they would not do it. Never-mind, that they made copies of all my ids & business information when I first opened it. Also they were just going to order the debt card to the house and not hand it to me. I offered a non-expired foto of my id and they still could not take it. Mind you they took over 3 plus hours to open a business account and FORGOT TO ORDER MY BUSINESS DEBIT. Also the store manager left me and the associate after closing because we were still not done . So here I am inconveniencing myself trying to fix their mess up . The bank manager took no responsibility for their mess up still sent me to another bank. Please go somewhere else or don’t use this location. They are slow and don’t acknowledge their wrong doing. Peoples time does not matter to them and customers service does not matter either."

"This is by far the slowest bank in the world.!!!! They are ALWAYS short staffed. Because I am here weekly I here them giving the same excuses week after week. Thank God this is not where I personally bank.I am only here banking because of my work. They should definitely go to Navy Federal and see how banking should be conducted."

"Went to the bank to change my name after getting married and open a joint account with my husband. Waited in line since only one out of three tellers seemed to actually be working, just to be told that we had to speak to a banker. Was told that we could wait, but if someone came in with an appointment, they’d be seen first. Waited 30+ minutes, it was suggested that we go to a different location or try to schedule appointment online, first available was 4 days from today. Only had one banker working with a customer and the other banker didn’t look to be doing anything other than occasionally ask her associate if he needed any help. As mentioned in a previous review (wish I had read them before waisting my time), what kind of bank only has one banker working? Navy Federal had this taken care of for me in 10 minutes WITHOUT an appointment mid day."

"I personally have not had issues with this bank, but I also come by at unusual times compared to most. I did like the look of the old location more. The new location looks so sterile inside. It does seem like there is a lot more room inside now compared to the old location."

"We came to this location to add me on to my husband’s account. Waited in line for 20 minutes, only to finally get to the desk and be told we have to sit down with a “banker” to do it, and they only have 1 working, so the wait was going to be an additional hour plus. What kind of bank has (1) banker available? You’re a bank. A new bank, too. It shouldn’t take over an hour and a half to add someone to an already existing account. They recommended that we make an appointment online and to check out other locations around town. Too bad their appointment scheduling system on their site is down, because that’s what we tried originally, so it was fun to get recommended back to it. What a waste of our morning."