Allergy Consultants 456 North New Ballas Road, Creve Coeur, MO 63141

"They're good doctors and know what they're doing, but they don't have enough desk staff. More often than not, phone calls are met with an automated message saying they are closed (when they're open) or the like. It makes it hard to schedule an appointment or ask a question. Essentially, they're great if you manage to get through to them."

"Although I really like Dr. Wright, as he takes time with all his patients, the office has much left to be desired. They don't answer phone calls or turn on their phones at the start of business hours. They are often late to give the allergy shot when you arrive on time or early, they spend time talking to each other instead of giving the shots, and I often spend at least 10 minutes up to 20 minutes waiting for an allergy shot that was scheduled at a certain time. However, if I should arrive late due to unforeseen circumstances, I am not allowed to get my allergy shot. Additionally, they have no way to leave a message to cancel your appointments if you happen to wake up sick and unable to make the appointment, as their medical exchange cannot take messages and they have no voicemail. And you are charged a fee for missing an appointment with no way to notify them to cancel. Edit: Since leaving this review, they have changed their practice. They now have an answering machine so you can leave messages and are much more timely when you get your allergy shots. They read the reviews and make adjustments in their practice."

"My daughter sees Dr Goodman and I see Dr Wright. They are both super thorough and professional. I have been getting allergy shots for 10 years and the staff is always friendly and remembers my name and my daughters name and always give my daughter stickers. Love the whole office."

"This office is super unprofessional and i will be taking my daughter elsewhere after today. I confirmed my 9am appointment twice with the office and still when i showed up for the appointment at 8:50 i was told there was no doctor in yet so they would not be able to check me in. 20 min goes by and then they checked me in. So it was already 10 min past my appointment time. After check in they immediately move me and my daughter to a tiny closet of a room in the very back. Right now it is 45 min past my appointment time and we still have not seen the doctor or nurse. For people who work during the day this process does not work as i only have limited time off and they are already making it even later now that it is 45 min past my appointments time and still have not seen the doctor yet. This appointment was a simple follow up and should not have taken more than 20-30 min but because the doctor was late now so am i. This is terrible don’t set early morning appointments if you can’t make it to work on time. Also to clarify this is at the Ballwin office"

"Dr Wright has been my allergist for 15 years and he has been the best. The staff truly care about you. Kim has been with the practice for a very long time and is so nice. She is professional and helpful. If there’s a way that she can help you she will. Kim has gone out of her way to help me. Jody is also very nice and helpful. She is very sweet and has a good personality but is also very professional.. Jodi is a very caring person. I have to say that this office truly cares about their patients.when I was hospitalized with asthma my doctor always had his nurse call and check on me if was not the one to do so. He didn’t visit because he didn’t have privileges at the hospital that I was in, but the office was calling me to make sure I was doing ok. I know that I am well cared for at this office and by Dr Wright. I highly recommend this office. Kim the office manager is awesome. All the girls that give shots are friendly. And a great Dr.!"