Great Plains Appliance Parts 2859 Dairy Milk Lane, Dallas, TX 75229

"OUTSTANDING SERVICE! The woman that served me and helped me make an order was very courteous! Would recommend this company for Sub Zero and Wolf Parts and Filters!"

"They only do "high end" appliances and they're snobby about it. I called about a part for a Maytag fridge and the lady very arrogantly said they only deal with "high end" brands. I started to ask about those brands for my remodeling and she cut me off saying "we don't deal with generic brands." I said thanks anyway and hung up on her. They lost any potential business here."

"This company has the best customer service! They even will call you if they think you might have made a mistake on an order. Love qorking with them !"

"I placed an order by phone during the last hour of business on a Friday afternoon and the parts were delivered less than 24 hours later. This excellent customer service is not the norm in my experience with most companies. I was pleasantly surprised."

"This company is the worst! I am pretty sure that this was discrimination. My sister ordered some parts for my father in the Dominican Republic. When she ordered the parts from these people that was disclosed. I went to pick up the parts, skipping my sister's graduation lunch. She received her Master's in Nursing that day in Dallas and we live in Houston. The people were friendly enough at first. Making small talk while waiting I mentioned that it was for my father in the Dominican Republic. A guy emerged from his office upon hearing this and refused to sell it to me because it was going to the Dominican Republic. I asked why it mattered. He said that it was company policy. I then got on the phone with customer service who transferred me to a supervisor (also Hispanic) who, on speaker for all to hear, was saying that it was fine and that they can sell it to me. They still refused because they were saying that it was not their rep. Keep in mind this is the corporate office and their assets were covered. Instead they tracked down the person to tell me no. This company is awful and would not know what customer service was even if it fell on them. I highly recommend not using this company. I will not be using any of these companies in any of my developments. I am sure they will prosper without me. It really sucks when the bad guys win."