Brookdale Pensacola,

8700 University Parkway, Pensacola, FL 32514

"Brookdale Pensacola is top-notch! Amazing residents and team members, full of energy and love!"

"Sterling House/Brookdale is so disgusting they have to change names frequently to duck responsibility. It is a horrible place and wretched management. Over promise and under delivered. My Father passed away there in 2014 after less than 2 months. I tried to sleep there every night because one morning, I found him on the floor, no staff checked since night before.Their solution was to restrain him was unacceptable! He needed a smaller bed because he was 95 lbs. He was lucid and knew the time. When the roof collapsed there, they were not getting immediate mold remediation crew there that day to protect the seniors. Sterling House/Brookdale were warned 2 years previously, by the contractor to replace the roof. They put everyone there at risk for respiratory infection due to rapid onset of mold. What's more is I reported this to the Fl State Dept of Elder Services to get the ball rolling, otherwise, it would have been a tragic and unrealistic outcome."

"My mother required more assistance than I could provide following my fathers passing. My search was for the most caring, loving facility available. My research led to Brookdale Pensacola. They provided more loving care than I could possibly provide. Her care was exceptional. We knew everyone. They would update me every visit how she was doing. My mother needed assistance and they met her needs everyday. Crippling arthritis, sight impaired and hearing difficulty were her issues. Brookdale accepted her knowing the extra work involved. We are most grateful to Brookdale. The employees at Brookdale work there out of love not for the salary. Loving care was my top priority and that’s Brookdale."

"Our aunt has been here for over three years. The staff is amazing! We have had a wonderful experience with those who care for her and treat her like one of their own family members. It has secured access which was a big reason why we looked at Brookdale; however, it has been the professional care which she has received which makes us love Brookdale."

"I recently moved my mother to Brookdale Pensacola from another facility. The level of care and professionalism of the staff is a significant improvement. My mom adjusted quickly to the change and is very happy at Brookdale. I would definitely recommend Brookdale if you are considering an Assisted Living Facility."