Grifols Talecris - Plasma Donation Center

"Great and amazing staff,by being a former employee I must say I learn allot.I was able to obtain knowledge and grow within myself to knowing that I was saving lives also I love being around people who I know are doing things to help others,I pray for nothing but success and growth for the business and everyone. I know that being able to save lives and help others is a very beautiful thing in life and I want us all to be learn from one another and keeping helping one another"

"This was my third visit to this location. The first visit was amazing!! Mrs. Nicole, RN was so nice and friendly! She was so so helpful getting through this process. My second visit was ok not too bad. Again, Mrs. Nicole was the nicest. The young lady that was my tech, she was ok but not as friendly. This visit, my third visit was not so much!! When I walked in the door, I was NOT greeted. The screener yelled from the cubicle/room instructing me to air outside of the door. She was anything but friendly. She was borderline rude!! She acted as if she wanted to be anywhere but there!! The staff was very very unfriendly. They seemed cold, unhappy, and very impersonal. It felt like I and others there were a bother. I understand healthcare gets stressful. BUT one thing I stress in training is the importance of customer service and good bedside manners. We as donors come to provide a service of donating plasma. While you're providing a service in turn. We should at least be greeted with a little gratitude. As we both are providing an opportunity to each other. It is a thought that without customers you're without this particular job!! **DO BETTER BY YOUR CUSTOMERS** We don't have to become friends, just be friendly!!"

"The center as all centers do will change their pricing month to month, but that's to be expected. They are a very good source of extra money whenever your day job is running light. Additionally their current staff are very skilled and professional, they proved this especially the day when their systems crashed and they had some rather vocal dissatisfied guests. Ashley S and Sarah are two particularly good employees"

"Great people at the Phenix City location. However, it’s almost not worth it to donate anymore. I’ve been donating for four years and we were making $150 a week and now we’re at $105 a week. They have taken away the jackpot and other monetary incentives. I just think they need to bring some of them back."

"I was poked 3 times with a needle!! The first two times she was digging in my skin trying to find the vein with the needle without looking in two different spots, blood even came out the tube because she forgot to close the tube the blood goes through and it got everywhere… then I had to get someone else to come stick me finally. Horrible experience. Never again."