CSL Plasma

"CSL on Northbrook can"t ever open on time. A lot of times they stand around not doing anything accept talking and nothing else. U have several that have a attitude problem. Last week I donated here and a place on my left arm that was caused by one of the workers, and was told I couldn't use my left arm. They think everybody is dumb. Not to mention they tell more lies than the Department of Veterans Affairs does. Read the FDA regulations on donating blood."

"I appreciate CSL Staff but their manager the light skin mighty mouse looking lady with the glasses is the worst at running the place. She should be the last person in charge. She had to have gotten the job based on her being here the longest and it shows. She comes off as rude and unpleasant. I think her title has gotten to her head. I hope they reevaluate her for the job. I'm sure there is someone better for the position!!!"

"Some of the staff here are great but others really need to learn how to treat people like human beings. Some members are NOT welcoming. The openly mocking and gossiping about and clearly profiling/discriminating against certain guests, enforcing some rules but completely ignoring others. It's extremely frustrating and difficult not to be able to respond appropriately to disrespect because you don't want to put yourself further on someone's bad side while youre in such a vulnerable, defenseless position and/or get deferred from donating. Some people do not belong nor deserve to be in positions where they take care of people's needs. A problem that exists all across the medical field is extremely apparent, here. I even tried referring a family member who's first visit resulted in her getting into a verbal altercation with a disrespectful staff member. We won't be coming back or referring anyone else. No one deserves to be treated as less than a human."

"My wife and I love CSL. The staff at the Jackson location is amazing and caring. Always happy and cheerful!! Ariel is my favorite. She has been the one to stick me the past several times I’ve been in and I have to say I barely knew she stuck me!!"

"Probably had more pleasant interactions in bootcamp. Gives medical staff a bad name the way they treat people. I’m actually glad I didn’t get hired here. Do you guys actually want new donors?"