Dr. Randall P. Riche, MD

"DO NOT GO HERE UNLESS YOU WANT TO WAIT FOR 1.5+ HOURS. My husband had a 3:45pm appointment scheduled with Dr. Riche. We arrived at 3:34pm and signed in at the front desk. We waited over 45 minutes in the lobby. We were then called back to a room and waited another hour and 15 minutes without seeing the doctor and no update from any staff members. At 5:45pm, 2 hours after our scheduled appointment time, we walked out of the room and told the receptionist that we would be leaving because our appointment was over 2 hours ago and we had not been seen or given an update. Her excuse was that “Dr. Riche is an endocrinologist” which seems like a very sorry excuse to me. If you are a doctor that has been practicing for 10+ years you should have an idea of how long your appointments take and space them out more if necessary. The fact that there are signs posted all over the office requesting patients to “be patient” is proof that they are aware of this problem and not willing to fix it to give their patients better care. Absolutely disappointing. Will never be going back."

"Waited 2hours and 20 minutes to see him. He came in asked me questions listened to heart. Tested my feet and legs. I have diabetes Then he left the room and never came back. I just walked out. Never will go back to Dr. Riche"

"Refused to see me after waiting quite some time to make an appt and gave no explanation other then he was not seeing anyone with diabetes yet called to book my husband and when questioned his staff said “well we will just shred both of your records then”. Lost for words on this office staff and doctor . I have parathyroid issues , diabetes and Ehlers-Danlos . Do not make a patient wait weeks and weeks just to be told you do not care to take them as a patient. I think you have lost site of human compassion and your staff ,well, wow!"

"Dr.Riche has taken very good care of my thyroid issues for years and I don’t know what I would have done without his support! When my PCP ,who managed my hormones, retired, NO other MDs would manage this for me ! That became a huge problem for me! I asked for help from Dr Riche who listened to me , made some changes and saved me money and a lot of heartache!!! Today, I feel better than I have in years and you can’t put a price on that! He is brilliant and really has a strong desire to help his patients."

"While Doctor Riche is an excellent and knowledgeable doctor. His staff is the problem. His nurse is possibly the most inept and self righteous person I have ever met, and I am a nurse. She will make sure that doctor never gets your calls, concerns or complaints. They will charge you for changing pharmacies (35$) and then never follow up to make sure changes went through. So 35$ wasted. They never even called. Pharmacy calls to the nurse? Not returned. Specialist visit to walk in and have the nurse put on a sensor? No, that is not right. I do believe it is a matter of time til they close. Because no one should be paying for services unnecessary or not even rendered. Still waiting for my refund by the way. Maybe that nurse will call me back soon. It has been two months."