Glass America

"Randomly assigned here by State Farm for window replacement. Exceeded expectations! Fast callback and scheduling. Walked in to a clean waiting room with a fantastic front desk. Professional, courteous, and just an allover great experience. Only took an hour and they moved my stickers without me asking."

"Should be less than 1 star, another lazy unprofessional business,, scheduled a windshield replacement, received a call the morning of stating the windshield came in damaged so it would be the next day, got a text the next morning reading the tech would be out between 8:30 am and 5:00 pm not really useful ?!?!?!?!? got a call an hour later stating the windshield was damaged again, then said it didn't come in, and I would be contacted shortly for reschedule,,, waited till afternoon and called of course no answer,,, finally after getting a hold of corporate I got a call from the incapable office receptionist, now stating the windshield wasn't available for 15 days!?!?!? I asked why I wasn't told the day before when they supposedly ordered it and she cut me off mid sentence to inform me that their supplier does that, they don't tell them when they don't have something in stock!?!?!?!?,,, SERIOUSLY!!!!!!!!! JUST FIND ANOTHER GLASS COMPANY, THESE PEOPLE ARE USELESS,, ACTUALLY WORSE,,, THEY JUST WASTE YOUR TIME BECAUSE THEY ARE IGNORANT AND DON'T CARE!!!!!"

"The tech who arrived is named Freddy. I watched him do the whole job and appreciated how experienced he was. He said he has been doing this for 20 years and it showed. The car is 20 years old and the old windshield gasket was brittle. The way he removed it showed he really knew what he was doing. He then cleaned and primed the surfaces and applied the adhesive around the edge of the window hole. The way he "popped" in the glass looked easy but I could tell that it wasn't easy to hit it perfectly the first time which is what he did. Anyway, the bottom line is you want someone who has a lot of experience, the windshield was flawlessly installed and I'm sure will last a long time. Freddy showed the kind of craftsmanship and care to detail that is deep down what has kept America great since World War II when I came upon the scene."

"Bobby and his team are top notch they work diligently to get our jobs done we've subbed him out Over a 1000 jobs and we haven't had any issues really when we do have an issue of their all over it these guys are very professional and will continue to use them in the future thank you from downtowner auto glass"