Hertz Car Rental - Clearwater - Us Highway 19 Hle

"DO NOT RENT FROM THIS PLACE!! Two young adults/teenagers running the desk. I reserved a minivan for a road trip and when I arrived, they didn’t have any and couldn’t get them from another location. NO ATTEMPT made to help was made. Asked to speak with management but of course the manager was unavailable. One of them laughed when I asked if they could offer a ride to another location as I took and Uber to get there and had my 10 year old child with me. Very unprofessional! I have always rented from Hertz or their affiliates. They’ve lost my business."

"Horrible experience! Booked through Sam’s Club. It wasn’t clear that this was not in the airport and also didn’t offer a shuttle. Since it’s offsite, hours are limited. After waiting for them to open, they didn’t have any cars available even though we had a reservation. Most of the cars on the lot are for sale since the company is in financial trouble. Go elsewhere!"

"I requested more information about a vehicle through the Hertz website. Upon receiving a return call, I drove 2 hours to learn the vehicle was sold the day prior. The sales manager had a bad attitude, and the over cleanliness was lacking."

"Hertz took our money for a 530pm pick up scheduled on 4.25.24.. we used the prepaid/pay now option. My husband gets there to pick up the car and they closed at 5. Despite their website and Google saying 6pm AND their website allowing us to book AND pay.. There was an employee there and he told my husband the computers are powered down for the day and he couldnt help us. Still waiting on our refund...."