Southold Plumbing & Heating 49200 Main Road, Southold, NY 11971

"I called with an urgent issue as a pipe burst and was flooding our basement. The woman I spoke with said she’d have someone call me. 9 hours later no call. Very unprofessional, unreliable and extremely frustrating in an emergency situation."

"My home is just over 20 years old and in the past year has had some plumbing issues that required some immediate and not so immediate attention. Each time I reached out to Peconic Plumbing and Heating they diligently returned my call and made the necessary repairs. I find them to be fair, timely and professional. They have extended their workday for some emergent situations and I am extremely appreciative of their attention to detail. I highly recommend their services."

"I completely agree with the below reviews. This "company" is the worst I have ever worked with. DO NOT USE THEM. I only gave 1 star because it's required. They caused significant damage in my home after attempting to fix the plumbing issues I hired them for, and did not clean up after themselves. They did not actually fix anything, although the billed me as if they did. They caused a pipe to leak in my bathroom that then caused damage to the ceiling, walls and carpet of a basement bedroom. When I expressed my issues to the company and to the owner George it took them 6 months to even get back to me. I finally got on the phone with George and he proceeded to scream at me for 10 minutes telling me that the plumbing in my home is terrible and unfixable. He also refused to believe there was any damage in my home, even though I have picture evidence and witnesses to prove it. He is a terrible business owner and one of the rudest people I have ever worked with."

"If I could give zero stars I would. The owner of this company George is an absolute disaster. His lack of knowledge of plumbing is only surpassed by his complete lack of customer service and his rudeness. Two examples, however I have too many to count, George and team spent hours wandering around my house trying to get my ice maker working on my refrigerator. Solution presented to me was to install a water line to the appliance so that it could produce ice. After they left I turned the ON switch on for the ice maker and magically ice came out. What a bozo, and he actually had the nerve to bill me for that. His crew tried to fix a simple toilet leak and said they did but actually made it worse and it destroyed newly painted walls throughout my basement. George also billed me for that. Since then George has screamed at me on the phone touting that he is "the president" of the company etc. Please save it, your company should be shut down and the community in which you work should make sure you never trick another homeowner into thinking you are competent or even civil."

"Whatever you do don't hire them. I took a day our of work after they said they would fit my job in. They came, left to get a part and called to say they were no longer "interested in the job". A simple outdoor shower install. So unbearably rude, they are not fit to be in the service business. Call dinizio plumbing or van netten."