Grace Dry Clean Inc 1953 Victory Boulevard, Staten Island, NY 10314

"I asked the employee if there was hot water, they told me that there was, I threw in my things, poured in the laundry detergent, but there was no hot water. When I asked why there was no hot water, the employee of this eatery smiled sweetly and shrugged, continuing to go about his business. They lie and don't blink an eye."

"Grace has good prices. This place has been around forever. After reading the other reviews, I must also agree that the inside looks kind of funky. The inside of the shop is dim 'n kind of dusty. Make sure you thoroughly inspect whatever they hand back. I'm giving Grace 3 stars cuz they perfectly tailored a shirt and agreed to re-clean an item that didn't seem clean."

"For one there is no room to fold. The place is not clean -- who knows what you can catch. The machines are not well maintained. And during this COVID episode, access was minimal and could not wait with wash in machines. Had to come and go. In the end, only drop off service. The laundromat was essentially closed to public unless you paid the ridiculous rates for wash, dry and fold service. This laundromat abandoned it's customers! No more Grace for me!!!!"

"This is a dirty place and Grace is quite rude. I waited several weeks for my sweater and pants to be hemmed. Every time I came in Grace had an excuse as to why the alterations were not complete. Why make a promise to someone when you provide them with a pick up date and cannot meet that deadline? The last straw was today when my partner and I came to do our laundry, she asked us to leave after we put our clothes in the wash and wait outside for 15 minutes! We asked if it possible to have a discount for the inconvenience however she stated, “No discount my driver is out and I have to do extra work.” This is not our problem and once again she has the nerve to expect loyal customers to put up with this bs!"

"I've been a loyal customer for over 5 yrs. Today in the middle of doing laundry my friends who were also doing clothes were asked to leave while Grace ran to her dry cleaner to pick up because her driver was sick. She locked up & had us wait outside for over 15 minutes. She refused to atleast extend a courtesy to discount our dryer fees. This goes to show as long as you're spending your hard earned money come on in but if I inconvenience you just deal with it. Also brought my girlfriend in the past to have a sweater tailored which took way longer than promised. Good luck Grace but any success you have won't be from my contributions. Taking my business elsewhere!!!!"