Dry Clean Spa 30 Franklin Turnpike, Waldwick, NJ 07463

"Asked them to hem pants and they did for $12 but when I asked them to fix the stitching they wanted to charge me another $10 to fix the mistake. Will go somewhere else after this"

"About three weeks ago I had brought in shirts and a dress which needed to be pressed. I have been bringing my shirts and pants to be done for over a year now without issue. I went to pick up the dress and shirts and the dress came back as if nothing had even been done except for putting plastic on it. I asked not to be billed for the dress and I took it to another cleaner to get the work done. The owner asked me if I wanted all my money back including what I was paying for my shirts. I said no as the shirts were not an issue just the dress. I left with everything thinking all was good. Last week I brought them a suit to be clean and pressed and picked it up without issue. Today I drop off shirts to be done and I get told that they didn't want any trouble and asked that I take my shirts elsewhere. Not really following what the trouble was except for work not being done. But as I read the reviews it appears that what happened to me is not a first except for being asked to go elsewhere."

"I have been doing business at this cleaners for almost 15 years. The wife, Julie, one of the owners is one of the nicest individuals you could meet. Last minute requests for alterations or special needs for cleaning on short notice were always accommodated. Over the past month or so I have brought to her husband's attention that the quality of work on my clothes has slipped and my ability to get my shirts back with starch was hit and miss. Now to preface this, I go to this cleaners EVERY WEEK with an average bill in the summer of $25-30 and in the winter from $35-$40. I was told that the starch would only be effective on cotton and I explained that every shirt I own is cotton. Next, it was that the place that they send the shirts is the problem. I asked how we could overcome the problem and I was told ... "Maybe you should bring your clothes somewhere else" ... That response should tell you all you need to know about how this business is now being run..... Stay away until they get their business back on track...."

"Just moved into town and happen to come across this location. I dropped off 3 items 2 to press and 1 item to dry clean. I came back to pick up next day and the cleaners had quite a few people in the location and the lady was trying to help this woman at the front find her items and it seemed very unorganized. the lady with the missing items left and I went to retrieve my items and come to find out the clerk gave my items to the lady whom had just walked out. WTH. The clerk ran out and caught the lady before she left. NO apologies or remorse. already should have been a sign, but I liked the way the clothes came out. The service was a thumbs down. I gave them another shot. I dropped off 4 more items and the same clerk gave me the ticket and I asked for next day service she snatched the ticket out of my hand and gave me attitude when handing me the new ticket. The next day when I picked up the clothes the clerk told me that the price for the items can gone up from 10.25 to 14.25 because the unisex white uniform shirts I dropped off were for my wife and not me that the were more expensive to process. Mind you I had already sent those shirts previously for the lower pice. I was not going to argue for a few dollars. Told the clerk that I no longer would be doing business at this store and he could care less said "really" If you don't mind rude customer service and want good drycleaning go there."

"I have been using them for years. They are super friendly. Clothes always come out great. They can get you your clothes next day after 5pm... if you are in need."