Webster Lock and Hardware Company

"Went all over The Bronx to get keys copied and this was the only place to have my key type available. Plus, the service was excellent."

"This is the best locksmith store I have ever seen. They have a good amount of staff there ready to help out. No waiting. Will never even consider going to another place. #1 Thanks for your help"

"Best locksmith in the Bronx ! Been going there for years for business and personal needs they carry a wide range of locks and copy your keys to perfection ! Highly recommend them ."

"These people are incredibly rude and unprofessional. I’ve lived in my apartment for an entire year with a broken buzzer and my super has been trying to have them come fix it since the day I moved in (my building has a contract with this company). When I was finally called an entire year after moving in to be told they would be coming by, the man on the phone told me a specific time, only for them to be two hours late the day of my appointment. Having them over after such a hostile conversation on the phone was awkward and uncomfortable. If you’re going to be unprofessional, at least be kind. I hope I never have to deal with this company ever again."

"Don’t use this company! They are quick to respond to get your money but then when there is an issue they ghost you. They came yesterday to my apartment to change the cylinder which doesn’t work. I’ve called multiple times being placed on hold without response, left a voicemail and nothing. Now I have to call another company to fix what Webster Lock and Hardware didn’t do."