Krell Distributing Co Inc. 211 Herald Place, Syracuse, NY 13202
About the Business
Welcome to Krell Distributing Co Inc., your premier destination for high-quality HVAC products and services in Syracuse, New York. Conveniently located at 211 Herald Place, we have been proudly serving the community since our establishment. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry.
At Krell Distributing Co Inc., we specialize in providing a wide range of heating, ventilation, and air conditioning products to both residential and commercial clients. Whether you're a homeowner looking to upgrade your system or a contractor in need of reliable supplies, our knowledgeable staff is here to assist you every step of the way.
We offer an extensive inventory of top-brand equipment and parts, ensuring you have access to the latest technology and solutions. Our team is dedicated to helping you find the perfect products to meet your specific needs and budget.
Visit us today at Krell Distributing Co Inc. and discover why we are the go-to source for all your HVAC needs in Syracuse and the surrounding areas. Experience our exceptional service and expertise that have kept our customers coming back for decades.
Photos
Location & Phone number
211 Herald Place, Syracuse, New York 13202, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 AM
Sunday:
Closed
Reviews
"Sold me a faulty part, and refused to refund it, because I installed it (unknown that is wasn't working properly) Claimed I bent it but after I made him open a brand new one and saw that they are all bent from the manufacturer still wouldn't accept the fact that it was a manufactured defect. He could have returned it to the manufacturer without any problems but instead, lost a money spending customer and earned this review. I am currently working with the manufacturer to get my money back."
"Confused, my furnace Ducane control board on Amazon is $125 yet I paid $369% AT Krell. I am a first time buyer at Krell. Trying to keep business local. The price increase was staggering. I am a small business owner. I can't imagine trying to sell my work for 3 times the market price."
"These guys were awesome. Furnace ignitor burnt out and due to age of the part, it wasn't readily available anymore. However, Matt was quick to offer a part that would work and that they had in stock. Extremely knowledgeable! After purchasing the part over the phone these guys even left the part in a pick up location because I wasn't going to be able to get to the store until after they were closed. Again, just great knowledge and customer service which is extremely hard to come by now and days."
"Dealt with the owner Matt he helped me pick out a Rinnai tankless hot water heater. I did the install myself and it had a bad part. Tried dealing with the issue with only Rinnai but since I did the install myself couldn't find someone to service the part. Waited on hold for hours and many phone calls. One call to Krell and they said they would order the part and have an installer call me when it comes in to get it fixed. That's how great customer service works. They came recommended by a family member and now I see why!"
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