Extra Space Storage 6640 Industrial Hwy, Carteret, NJ 07008

"Megan and Tameka are a pleasure to work with. Both courteous. Patient. And understanding to their customers needs. Well done extra space for the great employees!"

"My call was quick and straightforward. Megan was very pleasant, very detailed and very helpful with reserving my unit over the phone."

"It's weird. The workers behave when we go to the contract they are nice them became an evil. Terrible. They wanted to charge me very high payment aouto pay. That automaticly takes money from our account a little more they want to manage. Also some items were lost clothes like some documents too. They want force for stupid insurance because of it. They do because they are stupid idiot that just follow the stupid rules that robber created for their comvinience not for the customers. I'm from 2018. I have to leave USA. I didn't feel safe. Even there when I got back they were doing that they want me to make crazy and get disability. That I'm crazy and trouble maker woman when it's not true. As a single mom wasn't easy to do my things as a want with this inconveniences. Nasty way treats stealing things as we don't have access to the cameras it's horrible. They uncover their bad behave one o each others. Also they still identities I we can able to find a job it's blocked sistematicly . Little more they want as desnudos en la calle. Sorry I'm native speaker. I share my experience for other customer this must be take action against this companies that make crazy to the customer ."

"I will be making a full complaint and requesting a refund plus all damages done to my belongings by mice poop and pee. In the beginning I got this unit which was supposed to be temperature as advertised and it was not, every month I paid my rent before is due date but the last month I stayed there they charged me an extra $100 so a total of $387 with some change saying my rent increased, didn’t even let me know. They also added autopay to my account to charge this extra $100 without my consent because I never authorized autopay, I always went into the website to pay every month instead of autopay, when I called all they did was apologize and that the new rent would be $387 without any notice. I moved out because it was way too expensive, upon opening all my things my husband and I noticed poop and mouse pee in all our boxes, our mattresses were brand new and they have mice pee stains on them, all of our kitchen containers are covered in pee which is absolutely disgusting and I will be throwing all of this away as anyone who comes in contact with such feces and pee can get hantavirus disease and I have small children at home and everything can’t just be washed with bleach. Although the units seem clean they are not. Also something that happened which was very rude on the day I was moving out my husband connected a power cord to the storage outlet to vacuum clothes into storage bags and a worker came out with the power cord disconnected and yelled at me and told me I can’t be doing that and just walked away. It would off been nice if she at least explained we can’t use the outlet in a nicer manner or put signs up but if I’m paying $387 a month and I needed an outlet I don’t see what the issue is."

"Management was very nice and helpful with instructions on how to get to my unit. My unit was clean and better than what I expected! I was provided with a lock that I didn't ask for, maybe I missed that option. If it's not a monthly charge I will consider keeping or placing my own lock on the unit! Other than that my overall experience was great and I will recommended this location to any other local family/friends!"